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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

February 22, 2024

Northtown Subaru has been incredibly helpful with choosing a car, and all the subsequent service that I’ve needed since I’ve owned my vehicle. Generally quick service as well. More

by Max Urban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Feb 22, 2024 -

Northtown Subaru responded

Hi Max, we're glad to know you've found our service at Northtown Subaru helpful and efficient. We look forward to serving you again! Safe travels!

February 22, 2024

My service was provided in a very timely fashion. From start to finish I was treated very politely and waited in a very clean and comfortable waiting area. Sherri was very courteous and very friendly More

by cncleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Feb 23, 2024 -

Northtown Subaru responded

We're glad to know that you had a positive experience with Sherri and the rest of our team at Northtown Subaru. We always aim for timely service in a comfortable environment, so it's great to see we hit the mark! Thanks for your review.

February 19, 2024

Absolutely terrific experience. Third car purchased through them and would highly recommend. Very knowledgeable and a great deal! More

by SUNSHINEALAMODE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Birk, Michael Ahern
Feb 20, 2024 -

Northtown Subaru responded

We're delighted to know you had a terrific purchase experience with us at Northtown Subaru! Thank you for choosing and recommending us! We hope to serve you again in the future. Have a great ride!

February 19, 2024

I always have a great experience using Northtown Subaru Services. Although I live in NC, I go to Northtown for maintenance or any type of service, on my Subaru Outback Touring car whenever I’m in town to v More

by LAMarkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart *****
Feb 19, 2024 -

Northtown Subaru responded

Hi LA Markel! We're so glad to know that you had consistently great experiences with our service team at Northtown Subaru. It's always a pleasure accommodating your needs during your visits, and we appreciate the high recommendation! Safe travels back to NC!

February 18, 2024

Sherrie and the technician were real helpfull in quickly fixing a problem that I was having with the car. More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Feb 19, 2024 -

Northtown Subaru responded

Kurt, we're glad to know Sherrie and our team at Northtown Subaru were able to assist you quickly. Thanks for the positive feedback!

February 18, 2024

Great work and service! !! Everyone was cordial and worked well together as a competent team More

by hilltiffany134
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert D
Feb 19, 2024 -

Northtown Subaru responded

Tiffany, thank you for choosing us! We'll see you next time. Safe travels!- The Northtown Subaru Team

February 17, 2024

Service was completed in a very timely manner. And there were no unexpected charges. The service advisor explained everything. More

by Smitty14094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Michael Ahern
Feb 19, 2024 -

Northtown Subaru responded

We're glad to know you had a positive experience with our service team at Northtown Subaru. We always aim for transparency and efficiency in all we do! Thanks for the great review.

February 17, 2024

1st time working with Sherrie at Northtown Subaru. I started with a different advisor, but Sherrie had my file. She was very courteous and helpful. I certainly hope I get Sherrie for my advisor next v More

by mcperry32wg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 19, 2024 -

Northtown Subaru responded

We're glad to know that Sherrie was able to provide you with a great experience at Northtown Subaru! We'll make sure your kind words reach her. Looking forward to seeing you on your next visit!

February 15, 2024

Sherrie was a very knowledgeable and caring employee. She is very efficient and the oil change/ rotation was done quickly and with no problem. Great employee. More

by lajsarafin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie Bowerman
Feb 16, 2024 -

Northtown Subaru responded

Hi Rafin, we're glad to know that Sherrie provided you with such efficient and caring service at Northtown Subaru. We look forward to serving you again! Safe travels!

February 12, 2024

Northtown Subaru has a very professional atmosphere with just the right amount of levity. The people are helpful, friendly and very knowledgeable. It made for a pleasant time, even though I was in for a re More

by easterbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart (only person), Michael Ahern
Feb 13, 2024 -

Northtown Subaru responded

We're glad to know that you had a pleasant experience with us at Northtown Subaru. Thank you for choosing us! We'll see you next time. Safe travels!

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