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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

March 04, 2024

Awesome service experience. I was informed of all necessary work and the progress as it was happening. Finally all work was done right More

by Nesch11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 04, 2024 -

Northtown Subaru responded

Hi Nesch, we're glad to know you had an awesome service experience at Northtown Subaru! We look forward to serving you again! Safe travels!

March 03, 2024

Aubrey iin service is amazing and goes above and beyond to do the right thing when it comes to customers and Customer satisfaction! She’s honest and a great worker and takes pride in her work!! I’ll never More

by Joleenj23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Mar 04, 2024 -

Northtown Subaru responded

Hi Joleen! We're delighted to know that Aubrey's dedication and hard work have made such a positive impact on your experience at Northtown Subaru. We'll be sure to pass along your kind words! Thanks for trusting us with your Subaru Outback.

March 03, 2024

The service department is friendly & they listen. Got my car ready ahead of schedule and in a couple hours even though I needed to drop it off early. They have a can do attitude! More

by Jyetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 04, 2024 -

Northtown Subaru responded

Jyetto, we're glad to know our service department at Northtown Subaru was able to exceed your expectations and get your car ready ahead of schedule. Thanks for the positive feedback!

March 01, 2024

My car buying experience was absolutely wonderful. Our sales lady Jenny was very thorough and answered all questions we had. She explained all features upon delivery. I look forward to enjoying my n More

by Scott H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 01, 2024 -

Northtown Subaru responded

Scott, we're so glad to know that Jenny made your car buying experience at Northtown Subaru a wonderful one! Enjoy the many years ahead with your new Forester.

March 01, 2024

Dave was very accommodating, especially when I changed my mind on which vehicle I wanted. More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Young
Mar 01, 2024 -

Northtown Subaru responded

Hi! Thanks for this amazing review! That's great to hear! It's always reassuring to deal with someone like Dave who is flexible and understanding at Northtown Subaru. It's important to feel comfortable and confident in your decision, and it sounds like Dave made the process smooth for you, even with the change. If there's anything else I can assist you with, feel free to let me know!

Mar 01, 2024 -

Northtown Subaru responded

Hi! Thanks for this amazing review! That's great to hear! It's always reassuring to deal with someone like Dave who is flexible and understanding at Northtown Subaru. It's important to feel comfortable and confident in your decision, and it sounds like Dave made the process smooth for you, even with the change. If there's anything else I can assist you with, feel free to let me know!

February 29, 2024

Tim Park was great, the process was easy and not my last car I will buy at Northtown More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Feb 29, 2024 -

Northtown Subaru responded

Tim and the team are glad you had an easy process of buying your vehicle! We look forward to serving you next time! Thank you! - Northtown Subaru

February 29, 2024

Great service very efficient Brandon made a process I dread very easy. He is very helpful and accommodating thank you More

by Colleen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon mednick
Feb 29, 2024 -

Northtown Subaru responded

Colleen, we're delighted to know that Brandon made your experience at Northtown Subaru a positive one! Thanks for the kind words and review.

February 29, 2024

We were very happy with our recent service appointment. Andy was very professional and accommodating. More

by sheila fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stewart
Feb 29, 2024 -

Northtown Subaru responded

Sheila, we're delighted to know that Andy provided you with professional and accommodating service at Northtown Subaru. Thanks for sharing your experience!

February 25, 2024

I will buy another vehicle from this dealership because of the excellent service department. I have been taken care of by Andy, Gabe , Taylor the shuttle drivers and many others since we have owned our O More

by rgv2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris. In sales
Feb 26, 2024 -

Northtown Subaru responded

We're so glad to know that our service department at Northtown Subaru has left a positive impression on you! Andy, Gabe, Taylor and the rest of our team appreciate your kind words. Looking forward to seeing you for your next vehicle purchase!

February 24, 2024

Aubrey was excellent. She is knowledgeable, helpful, polite, responsive, pleasant, friendly, kind, attentive, and I am running out of compliments! More

by atalhouk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Feb 26, 2024 -

Northtown Subaru responded

We're delighted to know that Aubrey provided such excellent service during your visit at Northtown Subaru! We appreciate the kind words and look forward to serving you again in the future.

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