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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

March 24, 2024

Josh was friendly, efficient and made sure that what I needed - and didn't need! - was completed for this service visit. He and the staff create a great atmosphere for Northtown Subaru Service. More

by kcorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 26, 2024 -

Northtown Subaru responded

We're glad to know that Josh and our team were able to provide you with a great service experience at Northtown Subaru. Thanks for the positive feedback, we appreciate it!

March 23, 2024

Always the best service at Northtown Subaru. Friendly staff, efficient work, nice ambiance in the waiting lounge. I always feel well taken care of at Northtown. At my most recent visit, Andy was More

by Vic DiGiacomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service
Mar 25, 2024 -

Northtown Subaru responded

Vic, it's fantastic to know that Andy and the rest of our team at Northtown Subaru have consistently provided you with top-notch service. We appreciate your kind words about their professionalism and efficiency!

March 23, 2024

Have been buying cars from NT for more than 40 yrs. Wouldn't think of going anywhere else. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Andy in service department. Very professional. Had the car ready as expected. Very clean as it was detailed.
Mar 25, 2024 -

Northtown Subaru responded

Kathy, thank you for trusting the Northtown Subaru team with your loyal business! We're truly grateful for all of your support over the past 40 years and we look forward to serving you for many more. Take care!

March 19, 2024

We worked with James and he was incredible! He listened to all of our needs and concerns! We will definitely be going to him in the future again! More

by G.lonergan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Mar 19, 2024 -

Northtown Subaru responded

Hi G Lonergan! So glad to know that James was able to meet your needs at Northtown Subaru! We appreciate the positive feedback and look forward to assisting you in the future. Safe travels until then!

March 19, 2024

Northtown always provides terrific service. Happy to have them as part of the local community. More

by outward_bijou.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Mar 19, 2024 -

Northtown Subaru responded

Hi! Thank you for leaving us this five-star review and kind words about our service team at Northtown Subaru! We'll see you next time!

March 18, 2024

Friendly staff and they have a good system of getting people in and out. They also do good work. More

by linnie2girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubry
Mar 19, 2024 -

Northtown Subaru responded

Hi Linnie! Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our team and that you found our system efficient at Northtown Subaru. Providing excellent service and quality work are top priorities for us, and it's always rewarding to know that our efforts are appreciated.

March 18, 2024

Mike (parts) Aubrey, &. Fred service were awesome. Very knowledgeable and friendly. They all deserve an 11/10! I did not have to wait and the problem was solved/fixed imme More

by kmbrook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey, Fred , Michael Ahern
Mar 18, 2024 -

Northtown Subaru responded

Hi K M Brook! We're delighted to know that Mike, Aubrey, and Fred provided you with excellent service at Northtown Subaru! We strive for quick resolutions and friendly interactions. Thanks for the 11/10 rating - we appreciate it greatly!

March 17, 2024

An easy, efficient and pleasant transaction. A pleasure to do business with. Will come again. More

by kenkraemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Jauch
Mar 18, 2024 -

Northtown Subaru responded

Hi Ken! Thank you for leaving us this five-star review and kind words about our sales team at Northtown Subaru! We'll see you next time!

March 16, 2024

My car developed a loud rattle overnight. I didn't have an appt but the service dept took my car even though they were fully booked. Turned out to be a significant repair but it was fixed. Su More

by Lucindamag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Mar 18, 2024 -

Northtown Subaru responded

We're glad to know our team at Northtown Subaru was able to assist you promptly and efficiently! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

March 15, 2024

Andy was friendly, helped me figure out what my service options were for my issue and gave timely updates on my service. The cashier was so friendly. Everyone was welcoming and I felt well taken care of. More

by mypitakitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 18, 2024 -

Northtown Subaru responded

We're glad to know that Andy and our team at Northtown Subaru were able to assist you effectively! We look forward to serving you again! Have a great ride!

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