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Northtown Subaru

Amherst, NY

4.9
449 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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449 Reviews of Northtown Subaru

April 06, 2024

Great experience working with the service department. Everyone is always friendly, helpful and polite. My car is always ready when promised More

by Carol C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Joshua
Apr 08, 2024 -

Northtown Subaru responded

Hi Carol C! We're delighted to know that you had a great experience with our service department at Northtown Subaru. We always aim to be friendly and efficient! Thanks for your review.

April 06, 2024

Great sales people. Not pushy. Very friendly. Would definitely go back again. Thankful for their honest guidance and willingness to work with me. More

by MsNorminator
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam was great! Jessy was great!, Michael Ahern
Apr 08, 2024 -

Northtown Subaru responded

Hi Ms Norminator! We're so glad to know that you had a positive experience with our sales team at Northtown Subaru. We appreciate your feedback and look forward to working with you again in the future!

April 05, 2024

Great service and very helpful when explaining service activities. Always keep ne informed on progress or questions. Clean drop off, service desk and waiting areas. More

by nesmithmmb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
Apr 06, 2024 -

Northtown Subaru responded

Hi Nancy S! We're glad to know that you had a great experience with our service team at Northtown Subaru. Keeping customers informed and maintaining clean facilities are priorities for us, so it's fantastic to see that reflected in your visit. Thanks for the positive review!

April 05, 2024

Taylor and the team are always great to deal with and super helpful. I bought my Impreza at this location 4-5 years ago and have been servicing it there ever since. Highly recommend Northtown Subaru! More

by rythomps95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati, Michael Ahern
Apr 06, 2024 -

Northtown Subaru responded

Hi R Y Thomps! We're delighted to know that Taylor and our team at Northtown Subaru have been consistently helpful over the years. Thanks for your loyalty and recommendation! Enjoy your Impreza!

April 05, 2024

Excellent service. Personable employees. I have never had a problem with service from the Subaru dealership. More

by Jeannevilz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherrie
Apr 06, 2024 -

Northtown Subaru responded

Hi Jeanne! We're glad to know that you've consistently received excellent service from our team at Northtown Subaru. Thanks for the positive feedback!

April 04, 2024

Service was done before estimated time given. That was a pleasant surprise! Aubrey was great. More

by CB
Recommend Dealer
Yes
Employees Worked With
Aubrey
Apr 05, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! Aubrey & the team hope to see you again next time here at Northtown Subaru!

April 03, 2024

Had my Outback in for Service to find the cause of an abnormal battery drain. Worked with Service Writer, Joshua and his talented Technician Staff. After a thorough exam, they found the charging system n More

by nicepeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Meyer
Apr 03, 2024 -

Northtown Subaru responded

Hi! We're glad to know that Joshua and our technical team at Northtown Subaru were able to diagnose and fix your Outback's battery problem. We strive for thorough service, so it's great to hear about your positive experience! Safe travels with the updated software!

April 02, 2024

Tim Park and the rest of the staff at Northtown Subaru were incredibly helpful and professional. Tim truly went above and beyond. 10 out of 10!! More

by joconnor527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Park
Apr 03, 2024 -

Northtown Subaru responded

Thanks for the high praise! We're delighted to know that Tim and our team at Northtown Subaru provided you with such a great experience. Enjoy your new ride!

April 02, 2024

Very pleased with my sales experience and the other dealership staff. Experience was comfortable and timely at Northtown Subaru. Only concern in the buying process was the final detailing of my certifi More

by A.RED77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Stepien
Apr 02, 2024 -

Northtown Subaru responded

Hi A Red! We're glad to know that you had a comfortable and timely experience at Northtown Subaru! We appreciate your feedback on the detailing of your certified used purchase, as it helps us improve. Thanks for recommending us, we hope to see you again in the future!

April 01, 2024

We first met Brandon Mednick 5 years ago when we bought two new Subies. We just bought another new Forester from Brandon today. Great salesman. Very knowledgeable. Easy to work with. And got fair deal. D More

by RCD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Mednick
Apr 02, 2024 -

Northtown Subaru responded

We're delighted to know that Brandon was able to assist you in finding the perfect Forester at Northtown Subaru! We appreciate your continued support and recommendation. Enjoy your new ride!

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