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Northtown Subaru

Amherst, NY

4.9
450 Reviews
Call Dealership (716) 992-6547

3930 Sheridan Drive

Amherst, NY

14226

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450 Reviews of Northtown Subaru

July 18, 2024

Good experience with Northtown dealerships. Bought both my old vehicle, a Hyundai Santa Fe and now a Subaru Forester More

by jaxcat054
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Penchan
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Jul 18, 2024 -

Northtown Subaru responded

Thanks for choosing Northtown Subaru again! We're glad to hear you had a good experience with both your Hyundai Santa Fe and now your Subaru Forester. Enjoy the new ride!

July 18, 2024

Very friendly and helpful. Answered all my questions. I turned in my leased Impreza and leased a new Crosstrek. More

by bnieczpiel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Stepien, Michael Ahern
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Jul 19, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We're glad to hear our team at Northtown Subaru was friendly and helpful during your lease transition. Enjoy the new Crosstrek!

June 20, 2024

It was a very friendly and happy atmosphere which made my time in the service department enjoyable. More

by Kochpj74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Sherrie Bowerman
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Jun 21, 2024 -

Northtown Subaru responded

We're happy to hear you had a pleasant visit here at Northtown Subaru! Thanks so much for your business - we hope to see you again next time!

June 18, 2024

Scott made the process of buying my Forester seamless. I have never had such efficiency with buying a vehicle, He went above and beyond to make it a smooth transaction. More

by Cindy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Michael Ahern
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Jun 18, 2024 -

Northtown Subaru responded

Cindy, we're delighted to hear that Scott made your Forester purchase seamless at Northtown Subaru. Thanks for sharing your positive experience!

June 15, 2024

Knowledgeable staff worked well as a team to provide responsive, respectful and nonaggressive sales. An entirely positive expérience. More

by JAK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Naetzker, Jenny Ferguson,
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Jun 17, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience with us! We're glad to hear our team at Northtown Subaru provided knowledgeable and respectful service. Enjoy your new vehicle!

June 13, 2024

This dealership is friendly, efficient, and very helpful. The waiting area for the service department is very comfortable. I even had an excellent cup of coffee! More

by Lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The woman at the desk where you drive in was very helpful especially since I did it wrong. The guy at the desk told me when my vehicle was done and took my payment. He was very friendly too.
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Jun 13, 2024 -

Northtown Subaru responded

Lan, we're delighted to hear you enjoyed your visit and the coffee at Northtown Subaru! Thanks for sharing your positive experience with us.

June 13, 2024

Everyone takes the time to explain what’s happening and why. Both service reps we have dealt with were great. (We’ve had our Subaru in for repairs and oil changes in the past six months.) They even gave ou More

by kimalisonbuckner1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The two service reps were great! Unfortunately, their names elude me at the moment.
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Jun 13, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience at Northtown Subaru! We're glad to hear our team took great care of both you and your pup, and that the coffee hit the spot. We appreciate your support!

June 12, 2024

Taylor in service was exceptional. Jim in service provided us a courtesy ride to a restaurant across from the dealer so we wouldn’t have to cross a very busy 4 lane highway. I am very More

by elainesilver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Bonati
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Jun 12, 2024 -

Northtown Subaru responded

Thank you for sharing your positive experience! We're glad to hear that Taylor and Jim provided exceptional service at Northtown Subaru. We appreciate your support and look forward to serving you again!

June 10, 2024

Ease of scheduling and excellent service department keep me coming back. Aubrey was outstanding on my last visit. More

by Ngb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
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Jun 10, 2024 -

Northtown Subaru responded

We're delighted to hear that our service department and Aubrey made your visit a great one at Northtown Subaru. Thanks for sharing your positive experience!

June 08, 2024

Great customer service. Knowledgeable staff. All needs taken care of. Really excellent experience purchasing a vehicle. More

by Swedesteel.jy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Meadow , Scott Jauch, Gordon McCombs, Jonah Lubick
Report | Print
Jun 10, 2024 -

Northtown Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Northtown Subaru provided excellent service and met all your needs. Enjoy your new vehicle!

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