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Northtown Subaru

Amherst, NY

4.9
450 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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451 Reviews of Northtown Subaru

July 27, 2024

Excellent customer service. Service department is outstanding. Ease and availability for scheduling, great communication and competitive pricing. More

by patrick barrett
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jul 29, 2024 -

Northtown Subaru responded

Patrick, we're delighted to hear you had an excellent experience with our service department at Northtown Subaru. Thanks for the fantastic feedback!

July 27, 2024

I was taken care of quickly. Staff were courteous and efficient. Dealership was clean and comfortable More

by kaoddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jul 29, 2024 -

Northtown Subaru responded

Thank you for sharing your experience! We're glad to hear our team at Northtown Subaru provided quick and courteous service in a clean, comfortable environment. We appreciate your feedback!

July 27, 2024

Excellent customer service, Andy is the best! I was kept up to date on the status of my car through out the day and they sent an Uber to get me when my car was ready so I didn't have to wait for More

by Alcastle
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 29, 2024 -

Northtown Subaru responded

We're delighted to hear that Andy and the Northtown Subaru team provided excellent service and kept you updated throughout the day. Thanks for sharing your positive experience!

July 27, 2024

Courteous, professional. Analytical. Business savvy. Friendly. The overall experience was a welcome change from high pressure. More

by savageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 29, 2024 -

Northtown Subaru responded

Savageman, we're delighted to hear that you had a positive experience with our team at Northtown Subaru. Thanks for the great feedback!

July 26, 2024

Took my 2020 Outback in for routine service. Nick went above and beyond to get all requested work completed on time and done right. Friendly helpful staff always! More

by thaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 26, 2024 -

Northtown Subaru responded

We're delighted to hear that Nick and the Northtown Subaru team provided exceptional service for your Outback. Thanks for sharing your experience!

July 25, 2024

Jenny was so helpful! She was honest and I was able to pick the right vehicle for our lifestyle. Thank yo! More

by Cjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
Jul 26, 2024 -

Northtown Subaru responded

We're delighted to hear that Jenny provided such helpful and honest service at Northtown Subaru. Enjoy your new vehicle, and thanks for the great review!

July 25, 2024

Brandon was great to work with making the car buying process easy and a relaxed experience. He was well informed and a great source of information. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 26, 2024 -

Northtown Subaru responded

Jim, we're delighted to hear that Brandon made your car buying experience easy and relaxed at Northtown Subaru. Thanks for the positive feedback!

July 25, 2024

Working with Jack was a smooth experience! His honesty and knowledge were appreciated! It was nice to deal with an easy going person not a pushy salesman! More

by Sue’s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 26, 2024 -

Northtown Subaru responded

Sue, we're delighted to hear that Jack made your experience at Northtown Subaru smooth and enjoyable. Thanks for sharing!

July 24, 2024

This was the first car we bought. Adam was extremely helpful, helping us narrow down exactly what we were looking for and walking us through the car buying process patiently and thoug More

by elijahcarrel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Alt
Jul 24, 2024 -

Northtown Subaru responded

Hi Elijahcarrel! We're delighted to hear that Adam made your first car-buying experience so positive at Northtown Subaru. Enjoy your ride and thanks for choosing us!

July 21, 2024

Service was very helpful. Aubrey was great to work with. I really like the online appointment scheduling More

by MrLegacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey
Jul 23, 2024 -

Northtown Subaru responded

We're glad to hear you found our service helpful and enjoyed working with Aubrey! Thanks for choosing Northtown Subaru and appreciating the online appointment scheduling.

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