North Park Lincoln

North Park Used About 4 weeks ago I purchased a used 2011 Cadillac from North Park Used, which is part of the North Park dealership. This review isn't about North Pa About 4 weeks ago I purchased a used 2011 Cadillac from North Park Used, which is part of the North Park dealership. This review isn't about North Park New, but about North Park Used. I would stay away from them at all cost. As I stated, I purchase the car 4 weeks ago, I have driven the vehicle a total of about 25 miles and haven't seen it since they came a towed it away. I drove the vehicle from their lot to Flemings steak house, came out after a meal and the vehicle wouldn't start, about 40 minutes later at 10pm, it started and I got it home. Next morning, vehicle didn't start, called the dealer they sent a tow truck. They said they were taking it to their Garage or Cadillac. It didn't make it to a North Park garage, it was some one off fly by night place. They messed with the vehicle for a couple of days then figured a way to by-pass all the security feature and got it started, drove it to the Cadillac dealer and told don't shut if off it won't start again. The Cadillac took a week to troubleshoot the vehicle finding that the TCM needed to be replace. North Park had told me on the phone they were going to have the Cadillac dealer repair it, that wasn't the case. The fly by night garage came and got the vehicle, order the part and then ask the shop manager, how to install the park. The fly-by-night installed the part, but, because they didn't have the right equipment couldn't set the new TCM and reprogram the vehicle to the part. The vehicle was then towed back to the Cadillac dealer to fix. So in talking with the Cadillac dealer I find out that the fly-by-night that North Park uses, was removing panels and things that didn't need to be. There was also a new Headlight assembly that was going to be installed. North Park again told me that everything would be done by the Cadillac dealer. I called the Cadillac Dealer and spoke with the shop manager, come to find out that was not the case again. After the Cadillac dealer had the car running the Fly-by-Night came got the car to install the headlamp assembly. I was kept in the dark by North Park, really bad customer experience. I still don't have the car, I have to go and pick it up, rather than North Park delivering it. So if you out looking for a used car, stay away from North Park used car on I35 in San Antonio. So, now I'm stuck with a Car I can't trust a buying experience that didn't need to be that way from a dealership that well is questionable. More

Best Experience Ever! My wife, Vickie, and I recently purchased a used. Hyundai Santa Fe Sport SUV from Sandy Small and it was a great experience. Her Assistant, Matt Uris My wife, Vickie, and I recently purchased a used. Hyundai Santa Fe Sport SUV from Sandy Small and it was a great experience. Her Assistant, Matt Urista, assisted us in searching for and finding our Hyundia Santa Fe as well. What a truly enjoyable experience. And Chris in Finance handled the paperwork and Financing which I had pre-arranged with Firstmark Credit Union. Chris was the ultimate professional and handled the paperwork in a timely fashion. Thanks Sandy, Matt, Chris, and North Park Lincoln! Phil and Vickie Winning More

Top Notch - No dealership does better!! Another first class experience - just purchased my own Lincoln Navigator from James Puckett at NP Lincoln - always the consummate professional James w Another first class experience - just purchased my own Lincoln Navigator from James Puckett at NP Lincoln - always the consummate professional James walked us through all the features of the car, and ensured all deliverables were resolved in a timely manner, while respecting my time and schedule - Sales Manager Raul was attentive throughout the course of the deal, and ensured nothing less than customer satisfaction was achieved as always in all transactions ... thank you both so much for keeping us in the North Park family!!!!!! Feels really good to work with the absolute best in industry here in San Antonio More

Good Experience!!! I went to serveral Dealerships to look around and every dealership i went to.The Sales Team where pushing me to buy without me liking the vehicle.Once I went to serveral Dealerships to look around and every dealership i went to.The Sales Team where pushing me to buy without me liking the vehicle.Once i stop by NorthPark the moment i was introduce to my Sales Team i felt so comfortable..I would highly recommend anyone that is looking for a car or truck to stop by and take a look at the vehicles at NorthPark Lincoln More

Lincoln Executive Consultant I had no intentions of getting a new vehicle I had went to dinner with my best friend (who loves to go look at different luxury dealerships and test d I had no intentions of getting a new vehicle I had went to dinner with my best friend (who loves to go look at different luxury dealerships and test drive) and after we finished dinner he said hey let's go look at Mercedes since it's right up the street so I said okay cool let's go the moment we got there ,there was no salesman to be found then when we finally located one we felt he really didn't want to help us because they were close to closing and pretty much told us come back Monday and gave business card so we told him you won't see us back. So after we left there we stopped by the North Park Lincoln dealership and Mr Joe Lopez was AMAZING FROM THE START HE WAS EXTREMELY HELPFUL HE SHOWED US DIFFERENT MODEL VEHICLES THAT BEST FIT MY NEEDS I REALLY DIDN'T HAVE ANY INTENTIONS IN PURCHASING ANOTHER VEHICLE BUT HAVING THE AMAZING SALES REPRESENTATIVE I HAD I JUST HAD TO GO FOR IT!!!! MR. JOE LOPEZ EVEN WENT ABOVE AND BEYOND AND GOT THE FRONT OF MY WINDOWS TINTED OUT OF HIS OWN POCKET !!! EVERYONE THERE WAS AWESOME AND I WILL RECOMMEND EVERYONE IN NEED OR WOULD JUST LIKE TO UPGRADE THEIR VEHICLES TO NORTH PARK LINCOLN! I AM NOW A LIFETIME CUSTOMER I WILL NO BE GOING ANYWHERE ELSE. THANK YOU SO MUCH MR LOPEZ AND MR CHRISTOPHER RODRIGUEZ FOR YALLS AMAZING CUSTOMER SERVICE AND MAKING SURE YALL MADE MY EXPERIENCE UNFORGETTABLE😀 More

Used 15 passenger van What a great experience in buying a used vehicle. We found the van online, called and talked with Edward Polaco. He made our buying a pleasure instead What a great experience in buying a used vehicle. We found the van online, called and talked with Edward Polaco. He made our buying a pleasure instead of a burden. Got there and test drove the van. Nice, clean, and drove like a dream. Financing was so easy thanks to Mike Yuretich. In and out within hours.. Thank you NorthPark Lincoln, Edward & Mike. Richard & Sharon Pollok More

Had a few issues, but the dealer made good! We bought this car via the internet. Flew from Tucson to San Antonio to drive home our used car. There were some issues which I wrote about a month a We bought this car via the internet. Flew from Tucson to San Antonio to drive home our used car. There were some issues which I wrote about a month ago. The dealership contacted us to follow up and offered to compensate us. We received a check today and are satisfied. The car is great and we were glad we found it on the internet and worked with this dealership. More

great car buying experience. I have purchased a lot of cars thought the years and I have to say this was the best and easiest car buying experience I have ever had. Steve Scotka a I have purchased a lot of cars thought the years and I have to say this was the best and easiest car buying experience I have ever had. Steve Scotka and Will Luirette are a absolute pleasure to deal with, easy going and honest. Thanks guys !!!!! More

Outstanding Sales Manager and Staff Always an exceptional and pleasant purchasing experience – being a North Park customer for over 15 years, we contacted Jim Puckett and Raul Alonso to Always an exceptional and pleasant purchasing experience – being a North Park customer for over 15 years, we contacted Jim Puckett and Raul Alonso to begin the search for a replacement to my wife’s luxury SUV. In less than 24 hours we were contacted to visit the Main Store on San Pedro to consider a 2016 Lincoln MKX. Once again, Jim, Raul, and Brian delivered first-rate customer service from start to finish, which culminated with a thorough explanation of all features and functions of the MKX at delivery. As stalwart customers of the Kahlig Group, we only purchase our vehicles from the Bluebonnet and North Park family. The Kahlig Group continues to earn our business, along with that of friends and family who have travelled from as far as 250 miles away as referrals to purchase their vehicles here. North Park will always be our first stop when shopping for vehicles, and once again my wife was overly appreciative of the top-notch service that exceeds that of other luxury segment competitors in the San Antonio and surrounding areas. Jim and Raul, thank you again for taking care of us … this purchase was another stellar experience and we’re looking forward to continued business with you – Ric and Dee More