North Park Lincoln

Great customer service I was in and out in 1 hour I was given exactly what I was told and promised i Loved my new car and my wife was so happy thank you Casper I was in and out in 1 hour I was given exactly what I was told and promised i Loved my new car and my wife was so happy thank you Casper More

I just Purchased a new MKT I had some concerns after dealing with my local dealerships in Corpus. I had to do my own research in order to find the car I wanted. I found the car I had some concerns after dealing with my local dealerships in Corpus. I had to do my own research in order to find the car I wanted. I found the car at North Park. As soon as I made my first call North Park followed up and made this one of my easiest purchases ever. The sales staff and the finance manager had the car ready as soon as I drove up and the test drive and purchase was completed withing 2 hours! (I should add that I talked to both Lincoln dealers in the area and they would not price match and/or make a similar offer) Unfortunately I got the car home and received a warning light within 400 miles of initial driving. We were destroyed! North Park offered to drive to Corpus and pick up the car (150 miles!) and they gave me a brand new loaner MKT! North Park replaced a control module, washed the car and drove it back to Corpus. I am amazed! I have never had a dealership work with me to ensure that I was happy... especially after they had already made the sale! I would recommend this dealership to anyone looking for a new car. More

My experience was very all some I gave this rating because they are very helpful and understanding and they tell you the truth I would recommend everyone to go here. Thank you I gave this rating because they are very helpful and understanding and they tell you the truth I would recommend everyone to go here. Thank you More

Highly recommend! I was not looking for buying another automobile just yet, but an accident changed that. My experience with purchasing a vehicle at North Park Lexus wa I was not looking for buying another automobile just yet, but an accident changed that. My experience with purchasing a vehicle at North Park Lexus was a pleasant experience that helped me to find the replacement for my 2009 Nissan Sentra. Mr. Casper Kasperski was very helpful in the purchase of the 2015 Toyota Corolla SD, which I picked as a replacement car. He is a courteous, knowledgeable professional whom even came in to the dealership on his day off to help me finalize the transaction. More

Excellent salesman- Casper Kasperski and so friendly Our experience at Norrh Park Lincoln was amazing and our salesman Casper Kasperski helped us so much find the perfect vehicle for me to take to colleg Our experience at Norrh Park Lincoln was amazing and our salesman Casper Kasperski helped us so much find the perfect vehicle for me to take to college and have my Jeep for many years to come. He helped me find the best deal and the perfect vehicle that I wanted. He was so friendly and helpful to us, best person to visit when you go to North Park Lincoln. More

No sat radio, no manual, non disclosed damage, double warran No sat radio, no manual, non disclosed damage, high pressure varranty purchase when non disclosed free warranty existed, door key doesnt work. Not as No sat radio, no manual, non disclosed damage, high pressure varranty purchase when non disclosed free warranty existed, door key doesnt work. Not as listed. More

Joe Lopez is the best salesman I've ever run across. Joe Lopez is the best salesman there. 10000 percent professional. The dealership is by far the best dealership I've ever run across. You cannot be tre Joe Lopez is the best salesman there. 10000 percent professional. The dealership is by far the best dealership I've ever run across. You cannot be treated better anywhere. Joe Lopez is the man.. Northpark lincoln is the greatest. More

Ask for Joe Was on the fence with buying a new car. Didn’t want to experience hard sell. Walked in and met Joe Lopez. He was knowledgeable, patient, attentive and Was on the fence with buying a new car. Didn’t want to experience hard sell. Walked in and met Joe Lopez. He was knowledgeable, patient, attentive and provided excellent customer service. Worked hard to get me a great deal within my budget. Call Joe Lopez for all your auto needs, whether buying or leasing, and he will help you get a deal that fits your budget. Excellent salesperson! More

Redundant warranty Late dec 2016 I bought my wife a 2014 MKZ, 2nd Lincoln bought from NPL. I provided a $1240 to bring the balance down under 10k. Got home and reviewed Late dec 2016 I bought my wife a 2014 MKZ, 2nd Lincoln bought from NPL. I provided a $1240 to bring the balance down under 10k. Got home and reviewed the paperwork and noticed that the balance was that of the original price of the car. Surly a mistake. Went back and was informed I had purchased three additional warranties. Unbeknownst to us the salesman loaded redundant warranties that were already covered by the certified car warranty. I went back to inquire And was informed of the added cost. My wife had asked what was covered by the certified warranty. During the explanation the three other warranties were explained, but we were not informed that these were additional warranties. Went back, spoke to the warranty lady, said call Lincoln Hq, called them, they said go to the dealership. Went back was told that the FINANCE lady worked the warranties, sent to her office, was told she was on leave, left phone number with the front desk customer SVS lady for the finance lady to call. Still waiting! More

Joe Lopez a true professional Purchased a Navigator from Joe about 2 weeks ago. The entire transaction was negotiated over the phone. No surprises. I was given a fair appraisal Purchased a Navigator from Joe about 2 weeks ago. The entire transaction was negotiated over the phone. No surprises. I was given a fair appraisal for my vehicle. There was no run around, no bait and switch, no games. We drove from Dallas, about 4.5 hours, to view our prospective Navigator, Joe had it cleaned up and ready for viewing upon our arrival. About 15 minutes prior to arrival I threw him a curve ball and asked to view another Navigator. Joe had pulled it around so we could see both cars side by side. He let me my wife and I look over each vehicle at our pace. No pressure. He stood by ready to answer any questions. Upon making our selection Joe personally oversaw the process through the detail shop to be sure the car was clean and perfect. Joe had noticed two tire valve covers missing and ran into his office to retrieve some spares. If you are considering a new or used car purchase Joe is your man. Call ahead, let him know what you have to trade and what your considering. He is a straight shooter and will make a deal. Thank you, Joe for all your hard work! More