North County Ford

We just purchased our 2011 Ford Edge last week through the Costco Auto Purchase Program. Rhandy was helpful at every turn, staying until 10 PM to complete the transaction and helping us with the basics o the Costco Auto Purchase Program. Rhandy was helpful at every turn, staying until 10 PM to complete the transaction and helping us with the basics of the car's extensive electronics. A few days later we met for another hour with Jonathan who helped us further understand the car's functions. So far we are enjoying the car's smooth ride and fun features. We marked down the price experience slightly because midway through our deciding which car to buy, Ford changed its rebates, reducing them by $1,000. In fairness, Rhandy had warned us about the possible change and did mitigate the effect somewhat. We really appreciated that the buying process was very professional; we did not feel pushed or hurried (or harried) into making any decision. We had visited several dealerships and had similar financial offers, but we decided to purchase from North County Ford because of Rhandy. We will recommend him highly to our friends here in our retirement community. We hope the service experience goes as well as the purchase experience. More

Ken was very fair and upfront with me. I was not working from a position of strength but he still treated me fairly and I was very pleased overall with everhyone at the dealership. Thwy were able to work ar from a position of strength but he still treated me fairly and I was very pleased overall with everhyone at the dealership. Thwy were able to work around my particular issues and still provide me with a quality vehicle and a fair and affordable price. More

Not having the best credit, I was pleasantly surprised at how easily they got a deal for me. Ken, my salesman was very nice and helpful and at no time did I ever feel that anyone there treated me badly or l how easily they got a deal for me. Ken, my salesman was very nice and helpful and at no time did I ever feel that anyone there treated me badly or looked down on me. I've bought trucks from other dealers, and they always like to put on the big show, like they're God's gift and they try to make you quake in your shoes or feel less then worthwhile. This has to be the most relaxed, and stress free truck buying experience ever. I was a diehard Dodge driver until now. I am converted to the Ford family and looovvveee my beautiful new truck. Thanks North County Ford, and special thanks to Big Ken! More

Jeff was friendly, courteous and went out of his way to help get me into a new Ford. I believe that without his efforts, it would not have happened. All the people at the dealership that I interacted with help get me into a new Ford. I believe that without his efforts, it would not have happened. All the people at the dealership that I interacted with were very polite. The process of going through the financial paperwork was easy, and they even found a different way to get a lower payment. Without doubt I would refer any of my relatives or friends to purchase a vehicle from North County Ford. Outstanding experience. More

Just purchased ONE AWESOME 2008 GMC Sierra SLT 2500 HD Pickup Truck from No. County Ford on 03/12/2011 It took awhile to make this deal happen mostly on my part for pricing reasons. But in short Jeff @ Pickup Truck from No. County Ford on 03/12/2011 It took awhile to make this deal happen mostly on my part for pricing reasons. But in short Jeff @ North County Ford was "A GREAT GUY TO Do Business with" I could not be more happy with my experience with Jeff and all the GREAT Folk's at this Dealership! As for the Truck I purchased, Jeff was very helpful with every aspect of this truck, and making the deal. TRUST ME..... I am a VERY Picky Buyer to say the least. He even went to extra mile to drive 45 minutes to our house to bring my wife's Drivers License back to her! HONESTLY Who does that?!?!?! Thanks Jeff!!!! Jeff had my new truck fueled, washed, detailed, and fully ready to go after closing the deal with Patty in the Finance Department.... Patty is also GREAT to deal with, very low key and never pushy she really took my interest to heart in purchasing an extended Warranty package for my truck... THANK YOU Patty!!!! Jeff is now what I consider to be more than just a "Car Salesman" I've made a friend in Jeff and I'm thankful, and grateful for that! If you're considering North County Ford for a Vehicle GO SEE Jeff in the Fleet Sales Department.... Just tell him the guy with the 2008 GMC sent you......He will do his best to earn your business! Thank you to all the GREAT Folks at North County Ford!!!! Your an Awesome team!!! RJ More

We traded in our Ford Edge and got a Ford Fusion. For gas and payment reasons. We were treated so well. Jeff was great! He had our car fully detailed before we purchased it. It even included a wax. gas and payment reasons. We were treated so well. Jeff was great! He had our car fully detailed before we purchased it. It even included a wax. We will go back to North County Ford again! We had great in and out service. More

I just purchased a new 2011 Mustang GT from North County Ford and so far I have been extremely pleased with the professionalism, follow up, and attention that I feel customers buying a new car deserve. Righ Ford and so far I have been extremely pleased with the professionalism, follow up, and attention that I feel customers buying a new car deserve. Right from the get go, Ken Burrows sent me the information on a couple of different choices for the 2011 Mustang via email instead of luring me into the dealership. I could then make an educated decision on the exact car I wanted I my own. When I was ready to purchase Ken didn't waste any time in getting the right deal for my trade in and processing the deal. Jason Koen was very helpful in offering solid advice on warranty and financing options which in turn made me feel very comfortable about the purchase I had just made. And my 2011 Mustang GT California Special Edition ROCKS!!!! Thanks again to Big Ken and Jason at North County Ford!! I will recommend all of my friends to your dealership.. Best Regards, Thomas Whell More

I was intially contacted by Ken Barrows through e-mail on getting an estimate for trading in a Ford Mustang (2003). He followed up repeatedly with e-mails and I made an appointment. Then Rhandy Reyes, Fleet getting an estimate for trading in a Ford Mustang (2003). He followed up repeatedly with e-mails and I made an appointment. Then Rhandy Reyes, Fleet Internet Sales Manager, showed me the difference between the Focus and the Fiesta models. Next I needed the price on the Ford Mustang for the trade. He matched the price I received on autotrader.com so this was the final incentive for my purchase of the Ford Fiesta. Rhandy was very patient, answered all my questions about the Fiesta, took me for a test drive. What started as a service appointment on the Mustang on Tuesday culminated in a trade and a sale on Friday!!! I am very pleased with the attention given to me by the two sales personnel and the finance department as well. More

My husband and I can not say enough great things about our experience at North County Ford. Our salesman "Big" Ken was professional, knowledgeable, friendly, and sincere. We couldn't imagine having a bet our experience at North County Ford. Our salesman "Big" Ken was professional, knowledgeable, friendly, and sincere. We couldn't imagine having a better experience with making a big purchase, and one we are excited about. Thank you again for everything, we look forward to sharing our experience with our friends. More

I have given the rating because i received excellent service and price. Ken Burrows, my salesman was my advocate in receiving a fair and competetive price. The dealership provided a very clean car on d service and price. Ken Burrows, my salesman was my advocate in receiving a fair and competetive price. The dealership provided a very clean car on delivery. The dealership provided me with transportation and a driver to get me to the state in which I reside. Overall, an excellent experience More