North County Ford

Ken Burrows was helpful and flexible. At no point did he pressure or hurry us. We felt he was straight with us every step of the way. They did not have the model we wanted with our preferred options on thei pressure or hurry us. We felt he was straight with us every step of the way. They did not have the model we wanted with our preferred options on their lot, but Ken found one at another dealer and had it delivered promptly. More

Rhandy contacted me through my inquiry to the Costco buying program and was very helpful with information that my husband and I could use to complete our decision to buy a Ford Edge. Rhandy when we f buying program and was very helpful with information that my husband and I could use to complete our decision to buy a Ford Edge. Rhandy when we finally were able to get into North County Ford to speak with Rhandy he was already busy with another customer and asked Jesus to help us while he finished up. Jesus was very helpful and friendly and we were made aware that Rhandy was checking in on us & our experience as much as possible and made a suggestion that about leasing that was very helpful to us in the end. When we finished up with the lease paperwork Rhandy was available to help us get started with some of the many features that our new car had. He even helped program the bluetooth feature for my phone so that it was available immediately. Mostly car buying has been a time consuming ordeal and this experiance with Rhandy & Jesus and the rest of the staff at North County Ford was a throughly enjoyable experience. More

This salesman was able to find the car I had requested, color, 4 wheel drive, hitch and interior color. Everyone at the dealership was very friendly, the price was very good and Ford Credit carried the color, 4 wheel drive, hitch and interior color. Everyone at the dealership was very friendly, the price was very good and Ford Credit carried the loan. I was amazed how fast the paperwork was completed. I will be telling my friends and family to go to North County Ford for their auto needs and to look up Richard Palid. More

Ken was great and worked dillegently to get us the best price, rate and the car we wanted. He was happy to answer all of our questions and make sure we were comfortable with the decision and our purchase. price, rate and the car we wanted. He was happy to answer all of our questions and make sure we were comfortable with the decision and our purchase. I would recommend him and the staff at NCF to family and friends and even total strangers. The car was exactly what we needed and the followup to assure that the car had the options and features we wanted was outstanding. More

Never got my name right after 5 attempts when scheduling an appointment. When I showed up the next day my "service" manager was too busy to deal with me. The service area was a complete mess, disorganized, an appointment. When I showed up the next day my "service" manager was too busy to deal with me. The service area was a complete mess, disorganized, no one in charge, no one monitoring what was going on, people standing around outside in the rain looking for service people. I finally tracked someone down who acted like I was bothering him. When I asked what was going on, why was it such a mess, the service person said they were "overloaded" the last couple of days. Then why are you scheduling appointments when you can't handle the work? More

The dealership and their employees were professional and knowledgable. My salesman, Richard Palid, was responsive and helpful without being overly agressive. He was also willing to accomodate my scheduling knowledgable. My salesman, Richard Palid, was responsive and helpful without being overly agressive. He was also willing to accomodate my scheduling needs. Whether working with Richard or Justin, in the Finance department, I felt they treated me fairly. The overall experience was outstanding. More

Everyone in the service area were very friendly and I was offered assistance as soon as I walked in. I have recently been to another dealership for service, and I waited over 15 min for someone to even gree offered assistance as soon as I walked in. I have recently been to another dealership for service, and I waited over 15 min for someone to even greet me. That is not the case here. The service area is clean and everyone from parts to service seems to be willing to help. More

Regular Full service for my ranger work truck. I really feel comfortable with this dealer as I know they will look at everything important and service or fix anything that is necessary but recommend things feel comfortable with this dealer as I know they will look at everything important and service or fix anything that is necessary but recommend things that are not yet necessary. Would recommend them highly to my friends. More

Talking to Paul and Tim was like talking to old friends. They called me and informed me of additional issues that they had found on my truck that was missed by the previous person and had solutions that wer They called me and informed me of additional issues that they had found on my truck that was missed by the previous person and had solutions that were cost effective. I would recommend North County Ford to family and friends. Hop Sanchez More

I always get personal service and I feel like and I am visiting friends when I am there. I feel that the prices at get for service are very fair. I also like the flexibility of the service department wi visiting friends when I am there. I feel that the prices at get for service are very fair. I also like the flexibility of the service department with options for repairs and timing of service visits. More