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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews
Call Service Center (817) 345-6175

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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November 07, 2024

Tristan is the reason I keep coming back to Norm Reeves for expert service! Thanks More

by oceanc8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We'll be sure to tell Tristan that he's made quite a service impression on you! Thanks for putting your trust in us, and we look forward to seeing you at a future visit.

November 07, 2024

This is a very good dealership for anyone to visit and do business with THANKS. More

by carolyn.boring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your positive feedback, Carolyn! Thanks for giving us these compliments, and we hope to work with you in the future.

November 06, 2024

They help out a lot and they really go in depth on what your vehicle needs More

by armaguilar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Crean
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We'd like to learn more about your service visit for your Honda and how we can make improvements. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to discuss any issues that you faced. Thank you.

November 06, 2024

Kept me informed informed about my Honda Ridgeline while I was waiting. Staff was professional. More

by Meow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I did not keep track of the employees.
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our staff provided satisfying service for your Honda Ridgeline! Thanks for bringing your truck by, and we look forward to serving you again.

November 06, 2024

Great service. Angel did an amazing job. Service was fast and I was in and out in no time More

by Menj32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that Angel could work on your Honda and give you the service that you deserve! Plus, the service was so quick. We will pass on your kind words, and we hope that you will visit us in the future. Thank you!

November 06, 2024

Amanda Frits did a great job. She found the error and got it fixed. She was excellent More

by rudyveloz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that the error that your Honda had was fixed, Rudy! We will pass on your compliments to Amanda, and hope to see you in the future. Thank you!

November 05, 2024

the service was performed in a reasonable time frame and correctly. i appreciate it very much More

by Bimenyimana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
so sorry i don’t remember the name
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We strive to provide speedy and efficient service and are glad that's what you experienced! Thank you for letting us know, and be sure to contact us if you need anything else.

November 05, 2024

Had a wonderful experience. Manny and Anthony were awesome I will definitely be referring my friends and family if they are looking for a new car. More

by Tracy Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in finance and Manny
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda went so well, Tracy! Thanks for sharing and for your glowing review for Manny and Anthony. Thanks also for the recommendations, and we look forward to serving you in the future!

November 05, 2024

Great Customer Service! Appreciate the hard work into diagnosing the problem with my CRV. Thanks! More

by Josel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your Honda CR-V received the service that it needed to get you back on the road, Josel! Please let us know what we can do to provide you with a five-star experience next time. Thank you!

November 05, 2024

Service center is awesome, however I would not do any financing with Norm Reeves. There was conflicting information on the rate between 1.9% and 2.9%. So the oil changes were supposedly going to be fre More

by FOXHALLKITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello FOXHALLKITTY, We’d like to discuss any miscommunication that may have arisen with your financing. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to resolve any outstanding issues. Thank you.

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