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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,807 Reviews
Call Service Center (817) 345-6175

2,807 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 25, 2025

The dealership was quick and efficient in giving an appointment and taking care of the recall issue. Great customer service More

by asija.payal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the awesome feedback! We’re so glad our team was able to quickly set up your appointment and address your recall issue with efficiency and care. If you’re ever on the market for a new ride, check out our library of reviews and comparisons to see how our Honda models measure up.

March 25, 2025

Tristan takes great care of me every time I visit for maintenance! Polite and very thorough. More

by lilvalenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're so glad Tristan is someone you can count on! Thanks. We know this review will mean a lot to him.

March 25, 2025

Everything was great! From the time that I called to book my appointment to the time I left. More

by kielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome, Kielle! We hope we'll see you again when you need service in the future - check out our online scheduler anytime.

March 25, 2025

Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 25, 2025

Amazing and quick I had an amazing experience. Top notch service Five star service, excellent More

by Camohrris7
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristian Rivas
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

This review is top-notch! Thank you so much! If you ever need to accessorize your ride, consider our Parts and Gear Boutique.

March 25, 2025

Alex was great. He communicated everything about my car and made sure my vehicle was serviced. More

by Jessica nafus
Recommend Dealer
Yes
Employees Worked With
Alex
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Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi, Jessica. Thank you for supporting Alex! It's our pleasure to keep your Honda in top condition. Feel free to request an appointment with us online whenever you're in need!

March 25, 2025

Good service and everything was done in a timely manner, our service person was patient and answered all our questions. More

by Alex6076133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear this! It's important to us that we address customers' questions and make them feel fully informed. Check out our specials next time you need service!

March 25, 2025

Would recommend Anthony Garcia for service needs when it comes to my car and maintenance More

by silmorales1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia and Tommy Lithmexy
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Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Anthony will be grateful for your recommendation! Is there someone in your life who might benefit from Anthony's expertise? Please spread the word!

March 25, 2025

Dennis helped me with my vehicle recalls and service check up. He did an outstanding job of making sure I understood what was going on with my car and explained in detail what step by step. The service More

by Corrielynn913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis loved working with you to keep your vehicle in top shape! Thank you, and we're looking forward to your next visit. Helping customers like you is the highlight of our day!

March 25, 2025

Very fast and effective service Tristan is by far the best advisor I have work with today More

by derica.booker
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristian Rivas
Report | Print
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's wonderful, Derica! We'll pass this review along to Tristan. We hope you'll take advantage of our comfortable waiting area the next time you visit.

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