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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,807 Reviews

2,807 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 30, 2025

Service was fast and I did not have a long time to wait. Service agent was very helpful More

by sboakye88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for awarding us 5 stars! It’s wonderful to see our efforts reflected in your satisfaction. We look forward to your next service visit!

March 29, 2025

Every one did a good job explaining the process of buying the truck and taking the time whit us More

by Jescobar5519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congrats on your new truck! We appreciate your 5-star feedback immensely and will be sure to tell Mario about it. Every star motivates us to continue our commitment to quality!

March 28, 2025

Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 28, 2025

Very good service and customer service. Eric was great to work with and was great with communication More

by austin.miller_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great, Austin! We'll pass these compliments along to Eric. Hopefully, he can deliver another 5-star experience during your next visit!

March 28, 2025

Nicholas is an Excellent Service Advisor. He kept me informed on the progress being made regarding my tire needing repair and a couple more maintenance items during my visit. I Definitely wil More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Chris, we're so glad that Nicholas delivered exceptional service and earned your trust. How wonderful! The next time you want to talk to Nicholas about your service needs, please request an appointment on our website. We look forward to seeing you again!

March 28, 2025

THEY WERE VERY KIND THEY HELPED ME, WASHED MY CAR ANZ EVEN GAVE ME A RIDE More

by olgaaguirre7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your enthusiastic feedback! Thank you! If you had a great experience with us, we hope you'll tell your family and friends.

March 27, 2025

Easy to schedule. Eric was pleasant to work with. Enjoyed the chocolate chip cookies! Thanks More

by jackieolson
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Jackie, we’re delighted that scheduling was effortless and that Eric made your visit a pleasant one—plus, those chocolate chip cookies always add a sweet touch to your day! Thanks for sharing your experience.

March 27, 2025

I had an amazing experience at Norm Reeves Honda! The team went above and beyond to get me a deal I simply couldn’t pass up. From start to finish, the process was smooth, transparent, and pressure-fr More

by Pbradbur61
Recommend Dealer
Yes
Employees Worked With
Ry
Mar 28, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your amazing experience truly makes our day! Knowing that Ray and the team provided a smooth, transparent, and enjoyable process reinforces our commitment to customer satisfaction. We’re honored to be your trusted dealer!

March 26, 2025

My experience was amazing! Tristan was very helpful and did everything he could to make sure we were taken care of. 10/10 would recommend. More

by ashleyw_25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Ashley, for highlighting Tristan's hard work. Your review earns a 10 out of 10 from us! See you next time you require service help.

March 26, 2025

The service guy was so helpful telling me about the service and the things that need to be done to keep the vehicle running good and he also talked with me about trading in my vehicle also and I'm thin More

by Mstewart4768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that your service experience earned 5 stars! Helping our customers is our top priority, so hearing from you means a lot. Thank you!

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