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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,432 Reviews

2,432 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 21, 2024

Anthony Garcia did an excellent job of servicing my Honda CRV. He clearly identified what needed to be done and had it done on schedule. He applied discounts as appropriate and provided Uber service to take More

by emassouh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're glad to hear that Anthony made sure you had a great visit with us and took great care of your car. If there is anything else we can do to help, let us know!

August 21, 2024

I am very much satisfied with the person. He paid full attention. My car is in good shape now More

by Bhogalpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star feedback! We're always here if you need anything. Hope to see you again soon!

August 21, 2024

Service was very quick. They were very sweet to me and my baby. I appreciate the help! More

by Aishagabriela98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Aug 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks so much for the high praise! We look forward to serving you again soon.

August 20, 2024

Today's visit was great. More items were noted on the multi-point checklist vs. from my visit 3 weeks ago. More

by Mrs. Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Aug 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for providing your feedback to us! We are already looking forward to your next visit with us.

August 20, 2024

Service department answered the questions that I had. No pressure to add more work to the bill. Thanks Zack. More

by Sherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Aug 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your 5-star rating! It's always a pleasure to serve you, and we hope to see you again soon!

August 20, 2024

The people who work there make the dealership great. Anthony Garcia is a perfect example. He is friendly , knowledgeable, professional, and explains everything so that it is easy to understand. Without More

by Jandivaug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia - five stars!
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled you had such a great experience! We're thrilled to hear that Anthony provided amazing customer service during your visit with us. Thank you for the 5-star rating, and we hope to see you again soon.

August 20, 2024

Norm Reeves Honda has excellent staff and service. It is easy to make a service appointment and communication about vehicle repairs and wait time is thorough. More

by Chrisamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Frausto
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your review made our day! Thanks for the 5 stars, and we're here whenever you need us.

August 20, 2024

Big thank to Tristan Rivas who was very honest, reliable, gave professional & knowledgeable service with a great team behind him. I would highly recommend this place for services . My car was in midst of no More

by diana_m2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to hear that Tristan made sure you had a great experience during your recent visit with us. Let us know if there is anything else we can do to help!

August 20, 2024

For an oil change & tire rotate it took 3 hours. With an appointment. Then they didn't do my state inspection because they gave me a new battery. They told me I had to drive it around for a couple w More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony ..
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We realize your time is valuable, and it is our goal to provide you with prompt, reliable service, and apologize for your wait. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

August 20, 2024

Servicing went smoothly. Angel recommended servicing needed and what was most important. I highly recommend norm reeves service department. More

by Angelaintx17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us and for the 5 stars! We look forward to helping you with all your future automotive needs.

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