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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,429 Reviews

2,429 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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August 24, 2024

Great place to do business with. Great parts dept. Rod extra helpful always. Service exceptional. More

by sachse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lin service
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words and 5-star rating! If you need anything else, don’t hesitate to reach out.

August 24, 2024

They were very professional and they did the work on time . Also they were courteous and friendly More

by R_osama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary frausto
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your wonderful review! We’re thrilled you had a positive experience, and we look forward to seeing you again.

August 24, 2024

I really did have a good experience. Other than it took a while to actually get my initial quote. More

by Ckljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled with your 5-star rating! If there’s anything more we can do for you, we’re just a visit away.

August 24, 2024

Great service. The Team at Norm Reeves top notch. We need Honda to obtain the parts for the recall on the fuel pump. More

by cad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledsaw
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star review! It was our pleasure serving you, and we look forward to helping you again in the future.

August 24, 2024

I’m very happy with the service that I received at Norm Reeves. Angel Flores said I would know what was wrong that day and that it would be ready by Monday or Tuesday and it was! Thank you for the great cu More

by Charissesheen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

"Thank you for the fantastic feedback! We’re glad Angel and the team provided a great experience. Visit us again soon!

August 24, 2024

My damaged splash guard pan was not replaced as promised Hannah Pearson was my service writer. This was the 2nd time I brought my CRV for repair after being damaged by a Norm Reeves tech while having a oil More

by Buie144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Pearson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Pearson
Oct 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about your experience. We appreciate you leaving a review and would be happy to discuss this with you further.

August 23, 2024

Nathan and the service team did an excellent job inspecting my used car that was purchased at another dealership. Team was fast and facilities were great! More

by wr2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the glowing 5-star review! We’re delighted to hear everything went smoothly. Visit us again soon!

August 23, 2024

It was last minute and they worked me in, provided Uber service for me to wait at home which allowed me to work during that time which normally would be wasted just sitting. More

by Txtrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful review! We’re glad you had a positive experience, and we hope to see you again in the near future.

August 23, 2024

Fast service! Great service Amanda! Thank you for taking care of my car. Appreciate you More

by Numewc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Aug 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review means a lot to us! We're glad to hear that Amanda took excellent care of your car. Thank you for choosing us, and we’re here to help with anything you need.

August 23, 2024

Good service as always, and as I expected. . I will definitely use them again next time. More

by shirljd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! If you ever need anything else, our team is here to help.

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