Back

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,428 Reviews

2,429 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
September 06, 2024

Great customer service. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. More

by J.Ellling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! We're here whenever you need us, so feel free to reach out anytime.

September 05, 2024

Service advisor Tim Kellar is extremely knowledgeable and extremely experienced and very friendly employee, I truly appreciate his recommendations. More

by dabobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star rating! It was a pleasure serving you. Don’t hesitate to reach out if you need anything else.

September 05, 2024

Not sure what to say. I've been coming here for all my services. Anything that needs to get done, gets done. More

by Coraimamercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
Sep 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star rating made our day! We're so glad our team continues to live up to your expectations. Come see us again whenever you need assistance!

September 05, 2024

Dealership is always great to visit, knowledgeable staff, clean waiting room and efficient with service. More

by Kate.Gause
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your fantastic feedback! We’re here to help anytime, so feel free to reach out or stop by again.

September 05, 2024

Mike Wright is the service rep that I request every time for his knowledge and dedication to perform service the right way and in timely manner. More

by mladen.kljaic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the 5-star review and shout-out to Mike! We're thrilled you had a great experience. Feel free to visit us anytime—we're here to help!

September 05, 2024

Your Computerized appt system doesn’t seem to be very organized my appt was not in the system when I arrived after driving over an hour to get there More

by Joni4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t see any names I recognize
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about the recent inconvenience you experienced with us. We hope to see you again soon to provide truly 5-star service!

September 05, 2024

Great and fantastic work. Completion in a timely fashion. I am just waiting to get a callback to get the recall on my car fuel pump. More

by dabobbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review! We're so glad you enjoyed your visit. Come see us again soon!

September 05, 2024

They did a very good job. Nuf said. This is why I didn’t fill this out last time you sent it. Not cool. Do not put minimum on my answer. More

by Rjmksmzjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re delighted to see your 5-star rating! Your satisfaction is our top priority, and we’re here whenever you need us.

September 05, 2024

Fantastic customer service was provided. I am planning to bring my car back for identified repairs in the near future. More

by Jckluge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words and 5-star review! We're always here for you—visit us anytime!

September 05, 2024

Super great professional service by Anthony Garcia! Excellent mannerisms and provided quick updates on the car repair service at Honda. More

by dcavagarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Sep 06, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so grateful for your 5-star rating! It’s our pleasure to assist you, and we look forward to your next visit.

...
45
...