Norm Reeves Honda Superstore North Richland Hills - Service Center

Great customer services, work fast and efficiently. I will not hesitate to come back again and recommend this dealer to everyone. I will not hesitate to come back again and recommend this dealer to everyone. More

Mr keller was very helpful in getting the car in and repaired we appreciate everything that was done. repaired we appreciate everything that was done. More

I went on September 3rd of 2024 and I have some work to be done and still haven’t got any word of anything. I been calling my advisor But nothing. They were supposed to call me back, but I haven’t had a ph be done and still haven’t got any word of anything. I been calling my advisor But nothing. They were supposed to call me back, but I haven’t had a phone call yet. Starting to get hot again Here in Texas and my car needs the AC to get fixed and I’m still under warranty. This is a headache. I always go there but starting think twice now if I should Keep going there for all my maintenance. More

Very knowledgeable sales person, he gave me answers of all my questions very well and explained comparison of all the models. all my questions very well and explained comparison of all the models. More

V e r y G o o d S e r v i c e 👍🏻 More

Worse Sevice department ever. Will not take ownership of their mistakes. After failing to secure the motor shield and having it come off and being drug on the freeway. I had to br Will not take ownership of their mistakes. After failing to secure the motor shield and having it come off and being drug on the freeway. I had to bring back my CRV 4 times to have the damage part replaced More

Absolutely outstanding! Nate Franklin, my service advisor, went above and beyond anything that I expected! Nate Franklin, my service advisor, went above and beyond anything that I expected! More

I’ve never had a bad experience here. Both the service department and sales crew are authentic people. You won’t feel cheated on a deal with these guys. Both the service department and sales crew are authentic people. You won’t feel cheated on a deal with these guys. More

I will have to do a demand letter and a suit. Not good. My car AC was fixed last summer. Because it was a manufacturer defect it damaged the system, and now that the entire thing is out, I was ju Not good. My car AC was fixed last summer. Because it was a manufacturer defect it damaged the system, and now that the entire thing is out, I was just tossed to the wind. You did not warranty your work. There’s no way that manufacture defect did not wind up damaging the system as all parts work together. My paint is also peeling. This is a 2018. I have to do more reviews and initiate a suit. I reached out to the main manager per request that was left on my review. Never heard a word. Crickets…. More

Great customer service. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. Quick & friendly service technicians. Fresh, daily baked cookies as a thank you perk. More