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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,427 Reviews

2,427 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 11, 2024

Good, good, good, good, good, good, good, I really don't have much to say. More

by griselda.hernandez499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay
Sep 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your 5-star review with us! We're glad to hear you enjoyed your visit. If there is anything else you need, just let us know!

September 10, 2024

customer service was exceptional. I appreciate that an Uber was provided to take me where I needed to be while my car was getting fix. More

by Miky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience. Please don't hesitate to reach out if we can assist you further!

September 10, 2024

Great customer service. Did the break job in reasonable time. Appreciate the quick turnaround and got me out the door More

by G.kates@tcu.edu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! We’re delighted you enjoyed your experience and hope to assist you again soon.

September 10, 2024

Norm Reeves Honda is the place to buy and service your Honda. I wouldnt go anywhere else. More

by Smartin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your wonderful feedback! Don’t hesitate to visit us again if you need anything in the future.

September 10, 2024

Service waiting area clean and comfortable, car drop off timely, service advisor kept me onformed More

by Vitekdr
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zackary Frausto
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your trust and 5-star review! We're here whenever you need us and look forward to your next visit.

September 10, 2024

I’ve been dealing with this particular dealership for the better part of 9 years, and I must say it’s just been getting better and better in terms of overall customer service. I can always count on them to More

by Dan.Bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your 5-star review! We're thrilled you had a great experience. Feel free to visit us again anytime!

September 10, 2024

Very easy, fast, and around the area. The customer service here is great every time. More

by Cramzurita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your fantastic rating! If you need anything else, don’t hesitate to stop by or give us a call.

September 10, 2024

Eric was a doll. Very much appreciated his quickness and kindness. I was late to my original appointment but he still took care of me 3 hours later. Thanks Eric for u More

by Amewlea1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the 5-star feedback! We’re so glad we could assist you. Let us know if we can help with anything else.

September 10, 2024

Angel was very friendly and helpful. Service was quick and efficient. Worth the drive from Austin. More

by Simoncara66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! We look forward to serving you again in the future.

September 10, 2024

I had a Chevrolet Truck stolen, and it had the Driver Two keyfob for my Honda in it. And on short notice, Norm Reeves Honda professionally deleted the stolen keyfob from my Honda, so I could continue to oper More

by Zekeornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud, Service Dept.
Sep 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the wonderful feedback! Our team aims to satisfy, and we're glad that they were able to help you. We're here for you whenever you need us.

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