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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,427 Reviews

2,427 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 16, 2024

You all did okay. I was a returning customer. An I have no real complaints. More

by GiseleRandle
Workmanship
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re grateful for your feedback and good rating! Feel free to reach out anytime.

September 15, 2024

I informed them of the problem weeks in advance and they didnt order part, after inspection of the car they told me they didnt have the part even though it showed in stock on their system and had to return More

by ajrobinsonoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy crean
Sep 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand your frustration and apologize for the inconvenience during your recent visit. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

September 15, 2024

The service advisor was very courageous and informative in regards to service and alternative payment options, which I gladly took advantage of and plan on using for future services More

by Ecortez40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martínez 5 stars
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words made our day! We can’t wait to serve you again in the future.

September 15, 2024

Eric Martinez, Jesus marchant, and Tommy were so kind and thorough explaining the issues they found with my car. They truly care about you and the safety of your car. More

by nickibach29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez, tommy, and Jesus merchant
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your trust and for the 5-star review! We’re always here if you need any further assistance.

September 14, 2024

Great and helpful fast service and clean got what I wanted clean shop and clean showroom floor good atmosphere More

by Juan28248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled to see your fantastic review! Please visit us again anytime—you’re always welcome.

September 14, 2024

Friendly people, clean place, and they quickly got the job done. Thank you I have purchased 3 cars from you all More

by ereyeswessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're looking forward to helping you again in the future.

September 14, 2024

I did not have an appointment. I was in and out quickly. Everything went smoothly. More

by Reginaedge.style
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for taking the time to leave us such a great review! We’d love to welcome you back anytime.

September 14, 2024

This is my go to dealer for service and new Hondas. They are honest and keep you informed of the process. I live an hour away and it’s worth the drive for me to visit this dealership. More

by East.Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hall
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your 5-star review! Don’t hesitate to reach out if you need anything in the future.

September 14, 2024

They maintenance my car and I only trust Honda to do that. Usually get in and out in good time. More expensive than most - but I know they track everything and I don’t have to worry about it. More

by Kelly Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're glad we could exceed your expectations and hope to see you again soon.

September 14, 2024

Super clean, service advisors were great, Amanda got my car in and out super quick More

by adriel Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your kind words! Please don’t hesitate to stop by again or reach out if you need further assistance.

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