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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,427 Reviews

2,427 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 19, 2024

The customer service was exceptional, and it was the quickest service I’ve ever received. The employees were very nice and helpful More

by galeida558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Sep 20, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the amazing feedback! We're happy you had such a positive experience. Feel free to stop by or call us with any questions!

September 18, 2024

The service department is friendly and efficient. I feel safe knowing they have taken care of my car since purchasing it 6 years ago. More

by Dfrisby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review made our day! We're so glad we could meet your expectations and look forward to serving you again.

September 18, 2024

Had a great experience on a recall for my Honda Pilot, quick and easy service More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylen
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the excellent review! We're pleased to hear you had a great experience and hope to see you back soon.

September 18, 2024

Outstanding service like always. Always satisfied when I come in to have service on my vehicle. Great customer service by Erik. Thank you! More

by vane91rdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Martinez
Sep 19, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star feedback means the world to us! We’re here whenever you need us.

September 17, 2024

Scheduled quickly, discussed needed services, kept me informed, finished in reasonable time frame. As per all dealers, wanted to clean injectors- not a Honda recommended service, but not pushy when told More

by lwsmithdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service specialist
Sep 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your 5-star review means a lot to us! We look forward to helping you with your future car needs.

September 17, 2024

Tommy Lit was my service advisor. He was excellent in all aspects of my interaction with him. Very polite, knowledgable, informative, efficient, & kept me informed as to progress on t More

by C Linthicum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
Sep 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us! We're thrilled you had a great experience—feel free to visit anytime!

September 17, 2024

Thank you for your Servise, everyone does a great job, keep up the great work More

by Lopezmayra1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re grateful for your 5-star review! Please reach out anytime—we’d love to assist you again.

September 17, 2024

Great customer service! Mike Wright was very thorough and kind. We made appointment and got in and out in an hour. More

by laurafriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind review! We're glad you had a great experience—come back and see us soon!

September 17, 2024

Great service. Prompt response and I like how they send you a list and estimate. Even when my bill wasn’t like the estimate, they adjusted it. More

by lauriewhite316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Your satisfaction is our top priority! Thanks for the 5 stars, and we hope to see you again soon.

September 17, 2024

Good experience with service they made I am happy to work with them again. Tristian representative is more responsive to the customer and did a great job. More

by Selva085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the great feedback! We appreciate your 5-star review and look forward to your next visit.

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