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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,969 Reviews
Call Service Center (817) 345-6175

2,969 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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April 23, 2025

customer service was very helpful and kind as per usual, very informative with answers to questions I had as well More

by nicky282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Apr 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased by your five stars! Zackary is grateful for your kind words and continued trust. We’re always here to answer your questions and keep you informed. Thanks for being part of the family!

April 21, 2025

My service was actually really quick in comparison to other dealership. My service advisor made sure to communicate with me through out my visit. Great experience. More

by kyadrian.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : amanda
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for trusting us with your vehicle—we’re happy to be your go-to service team.

April 21, 2025

Fast and professional work. I have called and they always accommodate me and get the job done fast and properly. More

by Claudia O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Apr 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Claudia, your satisfaction matters, and we're glad our team accommodated you whenever you visited. We love welcoming you back to Norm Reeves Honda North Richland Hills for more great experiences. If you require anything else between now and your next service interval, don't hesitate to ask.

April 21, 2025

Quick and easy in and out service for what I needed completed on this servicre More

by Rogeranash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words—we’re so glad you had a positive service experience!

April 20, 2025

Charged me for a state inspection they did not complete. Have not missed a refund. More

by Julius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
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Apr 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention, Julius. We understand how frustrating it must be to feel charged for something that wasn’t completed, and we’d like the chance to clear things up. Please feel free to reach out directly to Richard.meneely@normreeves.com, so we can make sure everything is addressed properly.

April 19, 2025

Fast service done very well. Did a great job with my free maintenance done in a timely manner. More

by Dem8141
Recommend Dealer
Yes
Employees Worked With
Cody Brian
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Happy to hear your service visit was quick and efficient—just how it should be! We appreciate you.

April 19, 2025

Great customer service Great customer service. They really care about the people not just about hitting people over the head with big bills. More

by Mcarter7654
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing this support for our team. If you ever need anything down the road, don’t hesitate to reach out.

April 18, 2025

When having maintenance done here everything is usually done in a timely manner an to the staff is always friendly. More

by Justinwstewart18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the nice review. It’s always our goal to provide smooth service, and we're glad we could do that for you!

April 18, 2025

Awesome dealer customer service! Awesome dealer customer service! Very happy with how I was treated. Keep it up More

by mavjr_92
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Vasquez
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Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled to know you had such a great experience. That’s exactly what we strive for! Thank you.

April 18, 2025

I always have great experiences at this Honda location. The staff is always so helpful and handle everything with care. More

by Hannahin98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frausto, Zachary
Report | Print
Apr 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Now that’s the kind of review we love to see—thank you for making our day!

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