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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,425 Reviews
Call Service Center (817) 345-6175

2,425 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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November 23, 2024

Many thanks to Eric who treated me very well, attentive and kind, and solved the problem with my car. More

by Lisbet Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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November 23, 2024

Lost few items twice from my glove box. Not professional at all. Be very careful guys!! More

by Lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

Lost trust in your mechanics. They weren’t able to figure out why a misfire occurred. Instead, I was being asked to pay for unnecessary repair. More

by Teddyrm
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 22, 2024

My experience was positive as always with Norm Reeves Honda service. They have a very clean service area and a very comfortable waiting area if you choose to wait there for the work to be completed. More

by johnpaden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylynne Bledsaw
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Nov 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy that you've stuck with us all these years for servicing your Honda, John! We aim to please customers and provide a clean and comfortable waiting area. Thank you, and we'll see you at your next appointment!

November 22, 2024

Very efficient. Kept me informed of progress. Very clean facilities. Quick check out. Will go back More

by Jmccann4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear that your Honda service visit went so well, and you received regular updates! Thanks for the compliments, and we hope to see you in the future!

November 22, 2024

Could not have been nicer or more courteous to me. I would recommend them to .y friends. More

by nannythepoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffanee
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Nov 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that your service visit for your Honda went so well! Well enough that you even will recommend us to your friends, which we appreciate. Thanks so much, and we look forward to serving you again!

November 22, 2024

From purchase through service, this dealership has exceeded my expectations. It has been confirmation of a good decision to choose this dealership for my current vehicle. Thank you for providing excel More

by Mbboyd7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

What a flattering review! We appreciate you bringing your Honda in for service and can't wait to help you again. Thank you!

November 22, 2024

Staff is professional & friendly. Easy to talk with and Tristan explained everything in detail. He was very helpful. The facility is amazing, clean & bright. Service is always excelle More

by Kl.7Erkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 21, 2024

Muy malo no hacen un buen trabajo Uno confía en un buen trabajo y nada q ver More

by diegoalejandrohernandez8
Workmanship
Recommend Dealer
No
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hola Diego, Como dependemos de los comentarios de nuestros clientes para mejorar nuestros procesos, nos gustaría conocer más sobre tu visita de servicio para tu Honda. Esto nos ayudará a resolver cualquier inconveniente y a ofrecer experiencias de cinco estrellas a nuestros clientes. Por favor, comunícate con nuestro Gerente General, Richard Lennard, en richard.lennard@normreeves.com. Gracias.

November 21, 2024

Nick was very nice and sweet. I was in and out with in an hour or so . More

by ibarramerlinm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 21, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

An hour sounds like just enough time for a satisfactory service visit for your Honda! Thank you, and we will pass on your compliments to Nick. Hope to see you soon!

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