Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,943 Reviews
Call Service Center (817) 345-6175

2,943 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

Sort by
June 08, 2025

Nicholas was extremely helpful and my visit was a quick and smooth process. Would definitely come back! More

by Mcastro.alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

So glad that Nicholas could deliver an experience that was as smooth as a freshly paved road! It was a delight to serve you, and we're already looking forward to the next. Thank you!

June 07, 2025

Whether it is a sales person or the service department, everyone is great to deal with! More

by K_Sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

You’ve summed us up perfectly: from showroom to service bay, we aim to delight every step of the way! ✨ Angel is sending a big thank-you for the shout-out. See you again soon for more great experiences!

June 07, 2025

They were great. I got right in and the work was done well. Dennis did an excellent job going the extra mile. I will be back. More

by Shanerobinson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey, Shane. Dennis is doing victory laps after hearing your feedback—go Dennis! 🏅 We pride ourselves on going the extra mile, and we can’t wait to have you back for more seamless service.

June 07, 2025

Very professional. Quick service. Advisor was very helpful and kept me informed of progress and recommendations. More

by Rriden8369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled Dennis Williams kept you in the loop from start to finish! Clear communication is our specialty, and we’re glad it hit the mark. Thanks for trusting us with your ride, and we’ll be here with quick service whenever you need it.

June 06, 2025

Great service with quick and efficient customer service with no issues whatsoever And the dealership was very clean and neat More

by Cristianojeda199417
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristian Rivas
Report | Print
Jun 06, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We always like to keep things squeaky clean for our visitors and are glad you noticed! Tristian will be pleased to hear he delivered 5-star service, and if you need us for anything else, you can check out our convenient online scheduling options. Until then, have fun and drive safe!

June 06, 2025

The employees of Norm Reeves Honda treat you as if you were a family member. More

by camp.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Martinez
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Treating our guests like family is our favorite part of the job. Elizabeth, Angel, and Eric all send heartfelt thanks for your kind review. We look forward to seeing you again, and please remember that like family, we'll always be there for you.

June 06, 2025

Angel made sure I got the service I needed in a timely manor. Very satified with my service. More

by megyoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad Angel could get you back on the road quickly and smoothly! Your satisfaction means everything to us. Thank you for the shout-out. If you enjoyed your time with Angel, consider recommending him to others in your life.

June 04, 2025

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

He welcomed me when I first came in, and responded to all my questions in a timely matter More

by Vastveranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re glad Mario Vasquez gave you such a warm welcome and answered your questions promptly! Knowing you felt heard and cared for means a lot to us. We look forward to greeting you again with that same enthusiasm.

June 04, 2025

Done quickly and staff was friendly. Very happy and will use again, as they are my closest Honda dealer. More

by Jeffbrauer55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hey, Jeff. We’re delighted Hannah Pearson’s friendly service made your visit swift and enjoyable! It’s wonderful to be your local Honda dealer and make you feel at home. We can’t wait to welcome you back for your next visit.

1
2
...
295