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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.7
3,599 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,599 reviews

May 14, 2024

I thought it was ridiculous to make an appointment and still have to wait 2 hours for a routine oil change. The facility is nice and clean, though, and the coupon made it worthwhile. More

by Randy_Mccasland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any inconvenience caused by the wait. We appreciate your feedback and are glad you found our facility clean and enjoyed the savings from the coupon. We'll work on improving our service speed in the future.

May 14, 2024

I must have just ran into two different individuals on two separate occasions who were having bad days. Purchased in Dec ‘23 J or Juan sales / and Mike financing was exceptional. Sent daughter there Jan/F More

by rlewizx113
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Roye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Srimavin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Weston King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juaquin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Randolph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Issac Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Kirk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

I think the waiting time for a service was too much; I arrived 8:15 AM to the dealership and got the car back after 11 AM; almost 3 hrs. More

by Bobby Velazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvette Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the extended wait during your recent service visit. Your feedback helps us improve, and we'll work on minimizing wait times in the future. Thank you for bringing this to our attention.

May 14, 2024

Facility was clean. The shop was behind schedule. I had a 1pm appt. Didn’t get out until 4pm for a tire change. My service advisor was awesome and truthful More

by Gutierrezaj86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We apologize for any inconvenience caused by the delay in servicing your vehicle. We appreciate your patience and are glad to hear you had a positive experience with your service advisor.

May 13, 2024

The service department and experience were courteous and professional as we have come to expect at this dealership. More

by Schlegel84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're happy to know our service team took great care of you and your vehicle. We look forward to working with you again!

May 12, 2024

Work was completed on schedule. Service technician was courteous and answered all of my questions to my satisfaction More

by Kengerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Fritts
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for your excellent rating! Knowing that our service team is on the ball brightens our day.

May 12, 2024

Very good attention to the client, very patient with the customer needs, I highly recommend it. More

by fersdorivera99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macon Huntsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Ochoco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for take the time to leave your five star rating! We're always happy to hear about customer stories like yours.

May 11, 2024

Staff is courteous and friendly. My vehicle was serviced promptly and washed. I plan coming back. More

by Texasyankee91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for leaving your feedback with us! Let us know what we can to to make your next visit a 5-star experience!

May 11, 2024

This experience was not a good one. Price haggling, them trying to sneak a warranty in when I expressed not wanting one, and then selling me a 2 year old certified vehicle that was ridd More

by tarynsheam
Service Communication
Recommend Dealer
No
Employees Worked With
Vernon Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macon Huntsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to write a review for us. We are disappointed to hear of the negative experience you had at our location and would like to address your concerns. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com

May 11, 2024

Was losing my faith in Honda but your advisor Eric Martinez talk me in to give them a opportunity and glad I listen to him. He was great and professional, kept me updated all the time. Thank you More

by Michael Acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Martinez
May 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for great review, Michael! We're glad to know that Eric made sure you got what you needed during your visit with us. Let us know if there is anything else we can do to assist you!

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