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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.7
3,594 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,594 reviews

June 01, 2024

All maintenance staff are cooperative, good and asked for required maintenance if any due. I am satisfied the work. More

by mabufaruque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our maintenance team. We look forward to serving you again in the future!

May 31, 2024

Great customer service and service representative. Timely service. Provided detailed repairs needed on fire visits. More

by Lausbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Our team strives to deliver excellent service, and we're grateful for your feedback.

May 31, 2024

Outstanding service all around. Thank you and Mr Flores for the Uber. Nice people there helped me with my disability. More

by Chefpablo2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us and that Mr. Flores and our team could assist you with your needs. We're always here to help!

May 31, 2024

This dealership is at a nice location. Everyone is very helpful and I was able to get what I needed done completed. More

by Rhernandez312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

May 31, 2024

Great service and my advisor Zack kept me up to date…. I would return for service at this dealer anytime More

by Usnavyvet72
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Frausto
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Zack provided you with excellent service. We look forward to welcoming you back for your future automotive needs!

May 31, 2024

This was one of the best service experiences we've ever had with this location! Tommy Crean was one of the best service advisors we have ever dealt with at Honda. He was very respectful and quick to report More

by cleawagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your glowing review! We're thrilled to hear that Tommy provided such exceptional service, and we're delighted you enjoyed the added treats and coupons. We look forward to welcoming you back for many more years of great experiences!

May 31, 2024

Nate was awesome. He went above and beyond my expectations of service and broke everything down so I could understand it. More

by rudyveloz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, [Reviewer's Name]! We're thrilled to hear that Nate provided exceptional service and clarity. We'll be sure to pass on your kind words to him. We appreciate your support and look forward to serving you again in the future.

May 30, 2024

They are polite and work quickley. I need to write 15 words. Word word word. More

by Ruthanneguymon
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dude. I am bad with names. I forgot my own name once.
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May 31, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We strive for efficiency and excellent service. We appreciate your feedback!

May 30, 2024

Overall great experience. Scheduling was a breeze and I had zero wait once I arrived. Everyone I dealt with was super friendly and knowledgeable. I especially liked the opti More

by Johne.Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with us. Offering convenient services like scheduling ease and Uber rides is all part of our commitment to exceptional customer service. We appreciate your business and hope to serve you again in the future!

May 30, 2024

Poor customer service. Make you wait forever. No empathy for customers. Take them for granted. More

by Akhilkumar2809
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear that you had a negative experience working with us. We value every customer and apologize if you didn't feel that way. Please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com to discuss your experience.

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