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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.7
3,582 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,582 reviews

June 11, 2024

I set an appointment with Angel over the phone. When my wife arrived to drop off the vehicle there was no record of the appointment and the part had not been ordered. When she expressed frustration More

by russscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Russ, we're sorry to hear that your wife had a frustrating experience with us. We assure you that customer satisfaction is our goal and we aim to provide friendly and respectful service to every customer. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

June 11, 2024

Good people good work good management also they help for prices to keep affordable Thank you again More

by Dar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

"Thank you for your kind words and feedback! We're glad to hear you had a positive experience with us. We look forward to serving you again in the future!"

June 11, 2024

Almost three hours for an oil change with an appointment. I’ll be taking vehicle to Honda grapevine going forward. More

by vongsalyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Martinez
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Jun 14, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the delay you experienced during your scheduled oil change. We understand that your time is valuable we are always working to make our services more efficient. If you would like to discuss your experience further please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com

June 11, 2024

Tim and Marie are your best assets, if they leave for any reason I go wher e they they go. More

by Whwink46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Tim and Marie! We're grateful to have them on our team, committed to providing excellent service. Your loyalty means a lot to us.

June 11, 2024

The waiting area was very pleasant, and I enjoyed the cafe there. The consultant was very helpful and attentive. More

by Judithpkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of the service person who helped me.
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear you enjoyed our waiting area and cafe, and that our consultant provided excellent service. We look forward to welcoming you back in the future!

June 11, 2024

Very clean and professional environment. Great customer service and the associates are very knowledgeable. Highly recommend. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Lit
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We strive to provide a clean, professional environment and knowledgeable service. We look forward to serving you again in the future.

June 11, 2024

The service advisor Zachary was very courteous and informative. Service was very good & didn’t take as long as expected More

by Jenniferliao524@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Zachary provided you with excellent service. We look forward to serving you again in the future!

June 11, 2024

I would do business with you again. I have said all that I will say and I hate it when people try to play games with me! More

by allen_schrader
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Weston King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback and are glad to hear you would do business with us again. We aim to provide a straightforward and transparent experience for all our customers. Thank you for choosing us!

June 11, 2024

The best dealership I have ever gone to and has earned me business for life! More

by Devinhernandez764
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Jun 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again in the future.

June 10, 2024

Thanks for a pleasant buying process. Very much appreciated the expedited handling throughout. The car is exactly what we were wanting and we look forward to driving our third CRV! More

by dc.wagner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macon Huntsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership! We're thrilled to hear you had a pleasant experience and found the perfect CRV. Enjoy the road ahead!

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