Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had the pleasure of visiting the dealership for an oil change, and I want to give a special shoutout to Dennis. He went above and beyond to ensure I had a great experience. Dennis was not only incredibly change, and I want to give a special shoutout to Dennis. He went above and beyond to ensure I had a great experience. Dennis was not only incredibly helpful but also kind and personable, making my visit much more enjoyable. I’m truly grateful for his exceptional service! More
Michael was very kind and competent and got us everything we requested. Service was quick. we requested. Service was quick. More
My first service at this dealership was disappointing because the mechanic failed to clean up all the old oil he had drained out. I found drops of old oil on my garage floor the next 2 mornings after the because the mechanic failed to clean up all the old oil he had drained out. I found drops of old oil on my garage floor the next 2 mornings after the oil change. Had to return to the dealership 3 days later for a recleaning. Wasted gas and time, about 90 minutes, 20 miles round trip. I do NOT recall the service advisor Angel Flores ever said "Sorry" for the trouble. Nor did he offer a cup of coffee or a bottle of water while I was waiting for the re-cleaning. Wrote an email to the GM Richard Lennard in detail. He has not replied after 3 days. I don't think he cares. One star raging is more than fair per my personal experience. More
Good and fast sevice polite sales rep good great will return if I call they’ll answer return if I call they’ll answer More
Routine Maintenance Service provided- Service Advisor Tommy Crean was courteous, professional and took care of my needs. Have taken my Hondas to this dealership for about nine years, from when it was Hug Tommy Crean was courteous, professional and took care of my needs. Have taken my Hondas to this dealership for about nine years, from when it was Huggins Honda and after it became Norm Reeves Honda. Have always received good customer service. More
I am not satisfied with dealership after it became Norm Reeves. I currently own my 1st Honda vehicle. I doubt I will buy another Honda after this experience. Reeves. I currently own my 1st Honda vehicle. I doubt I will buy another Honda after this experience. More
Michael Wright is helpful and Mec Techs. . love using the text to show what maintenance work need done.. . love using the text to show what maintenance work need done.. More
Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very good worker thanks for everything. More