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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
3,903 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,903 reviews

November 14, 2024

I had the pleasure of visiting the dealership for an oil change, and I want to give a special shoutout to Dennis. He went above and beyond to ensure I had a great experience. Dennis was not only incredibly More

by hannahdecleene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear, Hannah! We're glad that Dennis could go out of his way to provide satisfying service to you for your Honda oil change. Thanks for letting us know, and we hope to see you in the future!

November 13, 2024

Michael was very kind and competent and got us everything we requested. Service was quick. More

by logan.j.murdy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's our goal when it comes to service, Logan! We're happy that Michael could go out of his way to perform quick and efficient service for your Honda. Thanks so much, and we hope to see you in the future!

November 13, 2024

My first service at this dealership was disappointing because the mechanic failed to clean up all the old oil he had drained out. I found drops of old oil on my garage floor the next 2 mornings after the More

by Sll102289
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lennard
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, We value customer feedback and appreciate you bringing up this issue with your recent oil change. We will discuss this with our service team so that the next time you come in for service, you'll enjoy a five-star experience. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com if you have any further concerns. Thank you.

November 13, 2024

You guys fixed a mistake from the oil change thank you guys so much for doing that. More

by Alexis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad that we could take care of your oil change for you, Alexis! Thanks for giving us your business, and please let us know what else we can do for you. We hope to provide you with a five-star experience next time!

November 13, 2024

Good and fast sevice polite sales rep good great will return if I call they’ll answer More

by wetbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to be of service to you for your Honda! Sounds like a great visit, and we will always pick up the phone for our customers. Thank you, and we'll see you next time!

November 13, 2024

Routine Maintenance Service provided- Service Advisor Tommy Crean was courteous, professional and took care of my needs. Have taken my Hondas to this dealership for about nine years, from when it was Hug More

by mcbeejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean, Service Advisor
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sticking with us for nine years from the days of Huggins Honda to today! Thanks for the compliments for Tommy, and we look forward to seeing you again.

November 12, 2024

Thus was my first time and my experience was great. Good customer care and service.. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noom Reeves
Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Welcome to our dealership, Angie! We appreciate you choosing us, and we're thrilled that your service visit went so well. Please let us know when you will need service again. Remember that you can conveniently schedule online. Thank you!

November 12, 2024

I am not satisfied with dealership after it became Norm Reeves. I currently own my 1st Honda vehicle. I doubt I will buy another Honda after this experience. More

by Timburke1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hannah Pearson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Tim, We'd like to learn more about your experiences at our dealership so that we can work out any issues you faced. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to discuss the issues in more detail. Thank you.

November 12, 2024

Michael Wright is helpful and Mec Techs. . love using the text to show what maintenance work need done.. More

by simmonstiffany827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Flores
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that you're taking advantage of the text updates, Tiffany! Thank you for letting us know about how Michael helped you as well. Please also let us know what we can do to provide you with a five-star Honda service visit next time.

November 12, 2024

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

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