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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,069 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,069 reviews

November 12, 2024

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Raja
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 12, 2024

They identified the issue, and fixed it at no charge. Great and attentive service. Thanks More

by jtcarter111922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Well, that's a relief that we could fix the issue facing your Honda at no charge! Thanks for putting your trust in us, and please do not hesitate to reach out if you need anything else.

November 12, 2024

Paid $400 and my issue is not fixed. Will try to not come back to your dealership for the total fraud. More

by aken_jariwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Nov 15, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, Since we value our customers, we’d like to learn more about the issues facing your car. That way, we can investigate further and make sure that they’re resolved. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to discuss the matter in further detail. Thank you.

November 11, 2024

Great staff that was very attentive and friendly. Saul was extremely helpful and made my shopping experience very easy! More

by catalina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Catalina! We aim to make our customers happy and we're glad that Saul could do that for you. Thank you, and feel free to stop by next time!

November 11, 2024

Thank goodness for Salesmen like Eric & Nume for making it an easy process purchasing a new vehicle. Everything was smooth and the process was efficient. No cut corners and gave me the entire rundown with More

by Alberto Vasquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Alberto! We will let Eric and Nume about how they helped you out through the car-buying process. Thanks so much, and please let us know when you need your first service appointment!

November 11, 2024

Very helpful with my concerns and completed the service request in a very timely manner. More

by Ran1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do have the service person name
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We aim to provide timely service and are happy that's the service you experienced! Thank you for choosing us, and we hope to see you in the future!

November 11, 2024

They did a fantastic job. I will return for service and to purchase my next car More

by naomismith151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Nov 11, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear that, Naomi! Thanks for considering us again for both sales and service. See you when the time comes for either one!

November 11, 2024

Very helpful and good honest service. My advisor Zackary Frausto was courteous and professional. Great experience !!! More

by Giovanni Quinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zackary Frausto
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Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a fantastic service visit, Giovanni! We're pleased that your advisor could provide you with the type of service that we strive to provide. If you need anything in the future, please contact us. Thank you!

November 11, 2024

Great job team and I’ll be back for my next service date in 2025. More

by Jfitzer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds good! We look forward to seeing you in the new year for your Honda service visit. Thanks so much!

November 11, 2024

Why am I getting a survey when I didn’t have a service today? What is this regarding? More

by Katisha.Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Katisha, We periodically send out surveys to our customers so that we can continue to provide quality service with your feedback in mind. If you'd like to be removed from the mailing list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

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