Norm Reeves Honda Superstore North Richland Hills | Page 20

The Norm Reeves dealership contacted me to inform me that parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the s parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the service appointment as scheduled, the service associate also added the A1 service needed as was shown on my vehicle's display. Since the services needed were to require a significant time to complete, the service associate arranged a ride home as well as a ride back to the dealership when the servicing was complete. I now have a well serviced Ridgeline and sm very pleased with the interaction I had with all who were part of this activity at Norm Reeves Honda deslership. More

Amazing set of people, my whole family got our cars from there and we will continue to purchase vehicles at said establishment. there and we will continue to purchase vehicles at said establishment. More

The employees I dealt with were very courteous and helpful. The service performed was very quick. helpful. The service performed was very quick. More

The deal felt a little rushed: we had to return to get things fixed that should have been things fixed that should have been More

Good customer service and complete the work that you need done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White an done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White and Kirby Jackson More

Dennis and Elizabeth are awesome. They are always informative and quick to answer questions. Thank you. They are always informative and quick to answer questions. Thank you. More

Norm Reeves advertised a Pilot on Autotrader for $37,941. When I arrived at the dealership the sales associate stated the vehicle was available for purchase, but sales manager Phil Ward raised the online pri When I arrived at the dealership the sales associate stated the vehicle was available for purchase, but sales manager Phil Ward raised the online price to $46,336 and refused to honor the original advertised price stating an error. General Manager James Ponce also refused honor the advertised price and was dismissive about state law and deceptive trade practices. These unethical business practices wouldn’t have happened under Huggins ownership. I will be filing a complaint with the Texas Department of Motor Vehicles and will not be working with Norm Reeves in the future. More

Dennis Williams did a great job. Explained everything and got job done fast. I have title confidence in Dennis keeping car running for a long time Explained everything and got job done fast. I have title confidence in Dennis keeping car running for a long time More

Great experience. Always takes great care ands communicates well. Had Tristan as service advisor he was spot on. Always takes great care ands communicates well. Had Tristan as service advisor he was spot on. More

Quick service department. Our service advisor was awesome. Service tech did great job checking out our car. Our service advisor was awesome. Service tech did great job checking out our car. More