Back

Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

4.6
4,266 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. ...
Contact Dealership

7551 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 4,266 reviews

January 21, 2025

The Norm Reeves dealership contacted me to inform me that parts for a recall on furl system were niw available. I was then assisted to schedule a service visit to have the recall remediated. While at the s More

by Tom_Ignasiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like a very satisfying service visit for your Honda Ridgeline, Tom! We're glad that your truck is back in order, and you'll feel confident going out on the road. That was a good idea that you used our shuttle service, so that you could go back to your own schedule. Thank you, and we'll be ready to help you again!

More
Jan 22, 2025 -

Tom_Ignasiak responded

I plan to be back at my next service interval. Thanks for the good experience.

January 21, 2025

Amazing set of people, my whole family got our cars from there and we will continue to purchase vehicles at said establishment. More

by Chance Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

How flattering that your whole family has relied on our dealership for your cars, Chance! We appreciate your loyalty, and we hope that you're all enjoying your vehicles. If you're in the market for accessories, please reach out. Thank you, and we'll see you soon!

January 21, 2025

The employees I dealt with were very courteous and helpful. The service performed was very quick. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda was up to your expectations, Cathy! Our service team prides themselves on providing quality service with efficiency and a smile. Thanks for the nice review, and we hope to see you again!

January 20, 2025

The deal felt a little rushed: we had to return to get things fixed that should have been More

by juliejrawls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvette Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Kile
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you sharing your feedback with us! Our team hopes to get the opportunity to work with you again. In the meantime, drive safely!

January 20, 2025

Good customer service and complete the work that you need done. They also have a cafe which is nice. I didn’t talk to service as much, but in sales and finance we had a great experience with Jermiah White an More

by Alysiaalexandraa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermiah White, Kirby Jackson
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Jermiah and Kirby want to send the thanks right back at you! We are grateful that you chose our dealership for your car buying needs. Whenever you have questions, we have answers. Give us a call and we'll be there to help!

January 20, 2025

Dennis and Elizabeth are awesome. They are always informative and quick to answer questions. Thank you. More

by Smilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know we hit the mark. Dennis and Elizabeth are especially grateful for your 5-star review. We’re looking forward to serving you again!

January 20, 2025

Norm Reeves advertised a Pilot on Autotrader for $37,941. When I arrived at the dealership the sales associate stated the vehicle was available for purchase, but sales manager Phil Ward raised the online pri More

by scf0032
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phil Ward (sales manager), James Ponce (GM)
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We are saddened to hear about your experience and understand your frustration. Our team wants to work with you to ensure that you get a great vehicle and learn more from your recent visit. Please contact us whenever you have a moment. Thank you.

Jan 22, 2025 -

scf0032 responded

The vehicle is on your lot, (Stock #B045293) and my financing is submitted to your business office. If you are serious in your sentiment and don’t wish to participate in deceptive advertising practices, please honor the advertised price and I will purchase today. You have my number.

January 19, 2025

Dennis Williams did a great job. Explained everything and got job done fast. I have title confidence in Dennis keeping car running for a long time More

by Bbbjjj19190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Williams
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Dennis' expertise makes him a huge asset to our service crew! Thanks for trusting our team and giving us a 5 star review- it means a lot to know we're on the right track!

January 19, 2025

Great experience. Always takes great care ands communicates well. Had Tristan as service advisor he was spot on. More

by Juff59
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

It’s customers like you that make our work so rewarding. Thanks for the fantastic feedback for Tristan and the rest of the team!

January 19, 2025

Quick service department. Our service advisor was awesome. Service tech did great job checking out our car. More

by Cal1day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Billeaud
Jan 21, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for the awesome review! The entire service team thanks you for the 5-star rating; it motivates us to keep up the great work!

...
20
...