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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,265 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,265 reviews

January 26, 2025

They are very kind and help people. I recommend them.thank you everyone for helping More

by Francisco javier buenrostro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Francisco! We're pleased that our staff made you feel welcome during your car-buying process. Thank you, and we hope to see you at your first service appointment!

January 26, 2025

While the sales and finance departments could use some work, the service department worked extra hard to complete the work that was promised me. Amanda was amazing and made sure the work was completed tha More

by jenmt2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Fritts
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome that your services for your Honda were completed in one day! Amanda did a great job. We appreciate you letting us know about the sales and finance departments. Please feel free to inform us about what we can do to improve those departments. Thanks so much, and we'll hopefully see you again!

January 26, 2025

Cost of repairs for Oddessy were excessive. Not sure where I will buy my next vehicle but my 35 year relationship with Honda is in jeopardy. Customers service reps are the only reason this revi More

by Mefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand your frustration over prices for services for your Honda Odyssey and encourage you to take advantage of our service specials. These can help reduce the costs for repairs and other maintenance services. Remember, too, that we exclusively use OEM parts for longer wear and better function. Thanks for the feedback, and we hope to provide you with a five-star experience if you choose to return.

January 26, 2025

Easy scheduling, knowledgeable service team, service member kept us in the loop, and appropriate wait time for service. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that all the elements of a satisfying service visit came together for you and your Honda, Amanda! Thanks so much for letting us know. If you're in a hurry, please take advantage of our Express Service program.

Jan 28, 2025 -

Amanda responded

Sorry, I must have missed that. That's good to know for future appointments. Thanks!

January 26, 2025

Great customer service with Nume and erik! Great deals and nice people! Will be going back More

by damiantamez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Chipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nume Chantharowong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Damian! We appreciate the wonderful praise for Nume and Erik as well as for our entire staff. Thanks so much, and we look forward to serving you at your first service appointment, which you can schedule online.

January 26, 2025

I felt like the service i received met and exceeded my expectations making this a very pleasurable experience More

by jamescu80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Qurbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

When we hear that we've exceeded a customer's expectations, we know that we've succeeded, James! Thanks for letting us know, and we will be happy to accommodate you again. Feel free to schedule your next appointment online.

January 26, 2025

Always courteous, clean and do like the uber ride return us back home & bringing us back to pick up car when finished! More

by Nans72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a great service visit for your Honda! The Uber shuttle service is a fantastic perk to use if you need to get back home or to your office during your appointment. Thanks for the five-star review, and we look forward to seeing you again! Remember it's easy to schedule appointments right online.

January 24, 2025

The workers are amazing to work with and they are friendly and helpful the whole time. Amazing group of people. More

by cathy.marxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Jan 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

What a nice review, Cathy! We're pleased that our team demonstrated friendly and helpful service to you when you brought your Honda in for a check-up. Thanks so much, and we look forward to seeing you again! Remember to check our service specials.

January 24, 2025

Great service! I was very pleased with my experience at Norm Reeves. I also received great customer service from Tristan. More

by Ayala713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your review pleases us and confirms that we're providing quality service to our customers! We will pass on your review to Tristan. Remember that you can request him for next time. Thanks so much!

January 24, 2025

My Service Manager Eric was very good. The job took a longer time than expected because of the weather, but he kept the communication lines open. More

by Djaggie34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
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Jan 24, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your patience during your service visit for your Honda! We're happy to hear that Eric did a great job, and you were satisfied with the results. Remember to take a look at our service specials to make the next visit even better. Thank you!

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