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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,261 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,261 reviews

January 31, 2025

The Service Department is very efficient. The service department has been very responsible with their work. More

by Mattw57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit is fantastic in the Service Department.
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our service department has delivered efficient service to you, Matt! That's our aim, and we're happy that we achieved it. If you're in need of another service appointment in the future, be sure to schedule your next visit online. Thank you!

January 31, 2025

Very high prices, doesn't allow two coupons to use same time. Wouldn't come again More

by Dromair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember the name
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing your dissatisfaction about our prices and coupon policy to our attention. To ensure that your Honda performs at the pinnacle, we exclusively used genuine Honda parts for repairs and maintenance. Thank you, and if you choose to return to our dealership in the future, we hope to provide you with a five-star experience.

January 31, 2025

Tommy was extremely helpful and efficient. I didn't even wait for 2 mins before he came to help me. He let me know as soon as it was done and it made the process so much less stressful. More

by ilevazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Crean
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's what we call service! We will have to show Tommy this review. We appreciate you telling us about his efficient service. If you'd like to request him for a future Honda service visit, please feel free to do so. Thanks so much, and we'll see you next time!

January 31, 2025

The service dept was very efficient in doing the recall work on my car - and they washed it too! More

by Susanmeador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Tommy
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Recall repair with a wash sounds great, Susan! We appreciate you sharing your service experience, and we think you'll feel more confident about driving around town in your Honda now. If you need service in the future, please feel free to schedule you appointment online. Thank you!

January 31, 2025

Amanda is my go to advisor. She always goes above and beyond to make sure I know I'm being taken care of. More

by rudyveloz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Fritts
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Amanda is getting a lot of praise, and we appreciate the hard work that she does! Thanks for noticing, Rudy, and we're happy that should could provide such exceptional service to you. If you'd like to request her again, please feel free to do so. Thank you!

January 31, 2025

Great service people were very helpful and kind l really appreciate the support and service. More

by l
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth French
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like the kind of visit we strive to provide! We appreciate you letting us know about your Honda service visit. Thanks so much! Remember that you can opt for Express Service if you're in a hurry.

January 31, 2025

Zach delivered great customer service. He kept me up to date with the services performed. More

by Margie.brodeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy to read that Zach provided the kind of service that we strive to provide, Margie! It's helpful, too, to be kept in the loop for service. Thanks for letting us know about your satisfaction, and remember to check out our service specials before next time!

January 31, 2025

Joseph Kile and Anthony Hall were amazing but the other finance woman was pushy and acted like we were an inconvenience to her. More

by lauralynn103095
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Kile, Anthony Hall
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Kia, Laura! We're happy that Joseph and Anthony provided you with a satisfying experience. If you'd like to contact us to discuss any concerns, please feel free to do so . Thank you, and enjoy your vehicle!

January 31, 2025

I appreciated the knowledge of Tony, the service manager and feel confident that the recommended work was properly performed. More

by kathryn sekula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Jan 31, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

That's fantastic to hear, Kathryn! We want our customers to feel confident when they get behind the wheel again after a service visit. Thanks so much, and we'll pass on your compliments to Tony!

January 31, 2025

Quick and friendly service. Nice waiting area. Good communication on the status of my car. More

by mchenry.32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Gerlikoviski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your visit to our dealership for service worked out so well! We strive to provide quick and friendly service with regular updates. Thank you so much, and please let us know what else we can do for you!

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