Norm Reeves Honda Superstore North Richland Hills

It took 5 and a half hours to buy my leased vehicle. Insane! That is entirely too long! They still tried to sell me things I didn't want after telling them no already. Insane! That is entirely too long! They still tried to sell me things I didn't want after telling them no already. More

I had a great experience with purchasing my car. Saul did a great job showing us the car and giving us all the features I was super impressed. Saul did a great job showing us the car and giving us all the features I was super impressed. More

My experience was disappointing because within 15 months my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle e my Honda had two transmission issues. The most recent issue was something that cost me almost $800 and they said it was regular wear on the vehicle even though it wasn’t. We talked about trading it in and they offered me $5000 less than other places. More

Always helpful,friendly, reasonable cost, never takes advantage with unnecessary repairs. I will always use Norm Reese Honda! advantage with unnecessary repairs. I will always use Norm Reese Honda! More

Everyone was on their job and doing well. My advisor helped me at the parts counter and installed the part for me as it just snapped on the front end. He kept me informed of status of th My advisor helped me at the parts counter and installed the part for me as it just snapped on the front end. He kept me informed of status of the oil change and the tire rotation. Very helpful. we talked about the next service and what to expect at that time for a checkup on my vehicle. More

Norm Reeves Honda had the used vehicle that I was looking for and I was able to test drive and purchase it the same day. Andy hustled to get me out of the dealership on time. for and I was able to test drive and purchase it the same day. Andy hustled to get me out of the dealership on time. More

Elizabeth is professional and lets you know that you will get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! get great service at the dealership. She keeps you informed as your auto is in for service and set the comfort zone for the customer. She's Great! More

The employees are very professional, knowledgeable, and polite. They treat customers with a great deal of respect. polite. They treat customers with a great deal of respect. More

I had some issues with the free maintenance. When I called to schedule, the rep told me that it was not eligible because the maintenance light was not on, even though the vehicle was pass 7800 m When I called to schedule, the rep told me that it was not eligible because the maintenance light was not on, even though the vehicle was pass 7800 miles. Then their maintenance manager called me and arranged for a free oil change and tire rotation, and took care of the recall repair. The process was easy and professional. More

Wonderful, very knowledgeable and extremely courteous. Happy customer. Will continue to get my car serviced here. . Happy customer. Will continue to get my car serviced here. . More