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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.7
3,601 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 3,601 reviews

April 17, 2024

Friendly staff and great customer service! ! Answered all our questions and very helpful in their responses! More

by dorisolson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Lit
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Apr 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We strive to provide excellent customer service, and we're glad we could assist you with all your questions. We appreciate your business and look forward to serving you again in the future!

April 17, 2024

Norm Reeves Honda always provides super quick and efficient service. The service advisors, especially Manager Elizabeth French are always courteous and professional. Chris Cosby is exceptional als More

by algrapptc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cosby
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Apr 18, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team, especially with Elizabeth and Chris. We appreciate your support and look forward to serving you again in the future!

April 16, 2024

Exceptional customer aid via phone in to set up appointment for service and then at the service department’s Anthony. More

by paullara0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our service department and Anthony! We're glad to hear that we could assist you promptly and efficiently. We look forward to serving you again in the future.

April 16, 2024

Service writer/Service Advisor was so pleasant and professional and took time to look at every concern I had. Great service, great value! More

by m.carson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service team. Your satisfaction is our priority, and we look forward to serving you again in the future.

April 16, 2024

Took it back promptly. Was done within the time promised.. they Uber’s me home and then again back to the dealership. More

by Nomadman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Apr 16, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind review! We're delighted to hear that we could meet your expectations with our prompt service and convenient transportation options. We appreciate your business and look forward to serving you again in the future.

April 16, 2024

Anthony Garcia greeted me excited of helping out with car. Great customer service, polite, give me satisfaction my car was going to receive all the checkpoints it needed in a timely manner. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words, [Reviewer's Name]! We're thrilled Anthony provided you with excellent service and ensured your car received top-notch care. We appreciate your trust in us!

April 16, 2024

My experience with shopping and buying a car was great, especially with Ali. But I have not had great experience with the service department ever since it became norm reeves. Just lots of run around More

by courtney.heck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Qurbani
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear Ali made your car buying experience great! We're sorry to hear about your service department experience; we'll address this internally to ensure better service in the future. Thank you for sharing your feedback.

April 16, 2024

Fixed one problem have to return for the second problem next weekend to fix other problem More

by Jamesskaggs123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We apologize for any inconvenience and look forward to resolving the second issue for you next weekend.

April 16, 2024

We are purchased theee cars here! Love the sales people and the service center people! More

by Remmmmadory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garcia
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your continued support! We're thrilled to hear that you've had a great experience with both our sales and service teams. We appreciate your loyalty and look forward to serving you again in the future!

April 16, 2024

Waiting area and food was great. Would have liked a heads up on the wait time as arrived. Took 2 hours for scheduled oil change and tire rotation. More

by Ralcala88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Apr 17, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're delighted you enjoyed our waiting area and refreshments. We apologize for any inconvenience with the wait time and will strive to provide better communication in the future.

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