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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,013 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,014 reviews

December 26, 2024

Friendly staff. Willing to get a vehicle to you right away. Offered good loan rates More

by jan.price0515
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Cazares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hall
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December 25, 2024

Norm Reeves is the Best dealership hands down! !! Its like a mall for cars. They were professional, trustworthy and very thorough, More

by clemonsm77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Gard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez - Finance Dept. He completed my final paperwork
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December 24, 2024

The service transaction was positive in every regard! I especially appreciated the professionalism and my dealer representative being attentive to my needs! I was comfy in the waiting area and it was an More

by kute-k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's awesome to hear! Every time we hear about a great story like yours, it motivates us to keep up the great work. We hope to see you again soon- in the meantime, drive safely!

December 24, 2024

Usually I love this dealership’s service center. This time, however, the service tech kept trying to upsell me. I went in for less than $300 worth of work. He tried to sell me over $4000 worth of wo More

by Jennztx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We are sorry to hear about your experience at our service department. Our team would like to speak with you further and help make sure you get the quality service you want and need. Please give us a call whenever you have a moment. Thank you!

December 24, 2024

Had an appointment. They were ready to take the car in and get the work done quickly. More

by alindallas2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We’re thrilled to hear about your experience! Don’t hesitate to reach out—we’re always here to help get you back out on the road quickly.

December 24, 2024

Terrible customer service. .will more than likely not return. I have bought cars from this location and never been greeted with such poor customer service. More

by tommygutiierrez81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Tommy, and thank you for sharing your experience with us. Our team would like to learn more about your visit so that we can improve and make your next visit better. Please call us whenever you have a moment. Thank you.

December 24, 2024

Not being informed how long a service will take and waiting 2 hours for an oil change. More

by fragarcia16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Garcia
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for the wait in our service center; our team knows that your time is important! We'd like to hear any other feedback you have for us. Give us a call whenever you have a moment. Thank you!

December 24, 2024

The service was exactly what I needed and my service provider, Eric, was extremely helpful. More

by sydneyramos8139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for sharing your kind words for Eric! The rest of the team is happy to have him aboard thanks to amazing customer service and expertise. Whenever you need our help, give us a call!

December 24, 2024

Anthony was very helpful. He was professional and kind in our dealings. I will come back based on his service. More

by ccopelandtaxconsultant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled to hear your story! Anthony's professionalism is always a boon to the team, and we're glad you got to experience it for yourself. Our service specials make maintenance even easier; be sure to check them out!

December 24, 2024

Norm reeves Honda is very professional and Tristan shows. the dealership at their finest! He gets straight to the point which I really like and doesn’t mince words. Thanks for hiring this man. He may be young More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 24, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi Ann, and thank you for taking the time to review us! Tristan is a solid member of our team, and we're happy to see his hard work earned your 5-star rating. We're always ready to make sure you and your car are taken care of, so stop by any time!

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