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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,232 Reviews
Call Dealership (562) 846-1991
View Awards

18900 Studebaker Rd

Cerritos, CA

90703

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2,232 Reviews of Norm Reeves Ford Superstore

August 20, 2022

We got our truck from Monica. .. very much recommend her to purchase a vehicle Excellent customer service More

by Sinaloa159
Recommend Dealer
Yes
Employees Worked With
Monica Perez
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Aug 22, 2022 -

Norm Reeves Ford Superstore responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2022

Great customer service. They called me to let me know if my vehicle is ready and wash. I will definitely be coming back for service. Once again expressed great customer serv More

by Alexlemus247
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Jimenez
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Aug 22, 2022 -

Norm Reeves Ford Superstore responded

Thank you for choosing Norm Reeves Ford! We're happy to hear that you had a great experience with our team.

August 18, 2022

Worst customer service From this dealership would not recommend to visit this place again for anything More

by rakeshtohelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Crystal Rivera, Juan Prado
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Aug 19, 2022 -

Norm Reeves Ford Superstore responded

Hello. It is very concerning to read this feedback, and we would like the opportunity to address your concerns at your earliest convenience. If you’re willing, please reach out to our Service Director, Juan Prado, at 562-405-3550 to discuss your experience further. Thank you.

August 18, 2022

Good custom ordering experience. The communication and other customer service was top notch. I highly recommend. More

by Redbaron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, George Contakos
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Aug 19, 2022 -

Norm Reeves Ford Superstore responded

Thanks so much for recommending us! We're so pleased to learn that our team continues to be great at what they do!

August 18, 2022

Very friendly and willing to work with us Ali other staff was awesome and helped us out tremendously More

by Dawnnell5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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Aug 19, 2022 -

Norm Reeves Ford Superstore responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

August 17, 2022

Norm reeves ford has class and knowledge. They are super helpful. Best experience I ever More

by Gratdog32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, George Contakos
Report | Print
Aug 17, 2022 -

Gratdog32 responded

Thanks norm reeves ford!

Aug 18, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the incredible rating and review! We are so happy we could be of assistance and help make your experience with us so memorable. See you next time!

August 16, 2022

Great service department. Cars are usually ready when promised. The service advisers completely explain costs and expectations. More

by Big Stef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez-Moran
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Aug 17, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the positive review, take care!

August 14, 2022

Been being vehicles here for the past 2 years and only GREAT things happen. Thanks!!! More

by Tweedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yolanda Jimenez
Report | Print
Aug 16, 2022 -

Norm Reeves Ford Superstore responded

We appreciate you taking the time to write us a review! Take care.

August 14, 2022

Ordered a 2022 Bronco from Norm Reeves Ford in Cerritos. Heard horror stories of other dealerships marking up prices of ordered vehicles. Norm Reeves honored the MSRP on Fords website, didn’t pressure us wi More

by nf4joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, John Kang
Report | Print
Aug 16, 2022 -

Norm Reeves Ford Superstore responded

We appreciate the five-star rating and are thrilled that you had a great experience with us. Until next time, take care!

August 12, 2022

Although I had to wait over 2 years for my order the guys at Reeves made it quick and easy to take delivery. More

by mlo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Ortega, Manny Mendez, George Contakos
Report | Print
Aug 16, 2022 -

Norm Reeves Ford Superstore responded

Thank you for the awesome review, mlo! Take care.

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