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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,577 Reviews

2,577 Reviews of Nissan of South Bay - Service Center

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July 02, 2025

Exceptional service provided all around. Really appreciated the video Angel took explaining what was going on while he was servicing my car. More

by Miss Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Jul 04, 2025 -

Nissan of Torrance responded

Hi Miss Mika, thank you for taking the time to leave such a wonderful review for us at Nissan of Torrance. We're happy you enjoyed the video and explanation provided by our Nissan Certified Technician! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2025

Responsive. Clear communication of the work my service history and the estimate. Good fair advise. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Nissan of Torrance responded

Hello Michael, we are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you again for letting our team know how we did! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2025

Clean and organized. Staff is very professional and knowledgeable. Attentive to the customer's needs and concerns. More

by TFRAZIER9
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Nissan of Torrance responded

Hello, we are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 01, 2025

The dealership looked clean and had a lot of space to wait for the cars. My biggest issue was with Marcel's lack of communication. He was nice enough but his follow-through was lacking. This put a needle More

by BeBetter
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Nissan of Torrance responded

Hello, it is disappointing for us to hear that your experience was anything less than great. Thanks for bringing this matter to our attention as we are always looking for ways to improve our services. This has been addressed as we understand the importance of communication. We hope you are willing to give our team another opportunity. Thank you once again for your feedback as it allows us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 28, 2025

Quick very attentive Capri was very quick to attend to me and Chris was always answering the phone and Elizabeth made sure I was in and out More

by mythtowers19
Recommend Dealer
Yes
Employees Worked With
Chris , Capri & Elizabeth
Jul 01, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 27, 2025

Great and courteous service Good follow up. Service wascom0ted on time with all problems fixed More

by JTBRADSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Nissan of Torrance responded

Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 27, 2025

Excellent work,excellent help from Marcell, outstanding customer service from Marcell, I am pleased with the service, I will come back soon. More

by LUISREYES493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Nissan of Torrance responded

Hello Luis, we really appreciate your feedback! We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 27, 2025

richard burns is very courteous and professional. he makes it easy for us to understand the advantage of the warranty needed for my car. he very friendly and accommodating. More

by EMILYT.HSB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Nissan of Torrance responded

Hi Emily, thank you so much for your positive comments about Nissan of Torrance! Your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 26, 2025

Great service,very professional and helpful. Work done timely manner Will came back to service our cars. More

by Henry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Nissan of Torrance responded

Hello Henry, thank you; we appreciate your feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 25, 2025

This dealership is the best I won't good nowhere else they do very good work More

by RENEETYRELL
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 27, 2025 -

Nissan of Torrance responded

Hello Renee, we strive for 100% satisfaction, and it is great to see you enjoy coming to Nissan of Torrance. Your feedback and loyalty mean so much to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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