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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,577 Reviews
Call Service Center (310) 536-4000

2,577 Reviews of Nissan of South Bay - Service Center

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July 05, 2025

Took over 2 hours for an oil change? Is way too long needs to be more speedy. More

by PUMAS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Capri Blas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

Thank you for your feedback and we're sorry to hear that your visit took longer than you expected. Please keep in mind that in addition to the oil change we perform a complimentary multi-point inspection, battery test, and car wash to help ensure your vehicle is in great shape when it leaves our service department. Also note that wait times can vary depending on how busy our shop is at the time you come in. That said, we understand your time is valuable and we're always looking for ways to improve and be more efficient. We hope to serve you better next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

Great Service From Richard Burns! I would recommend my friends and family to get their vehicle serviced at this dealership. More

by SCOTTH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

Hello Scott, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

Everyone was very attentive and polite. The device was great 😊 . From the beginning to the end . More

by PAKO_310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 04, 2025

Fraudulent dealer. Gave extremely grossly over estimate at an astonishing 20x over the actual cost to repair. More

by KHOIDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Nissan of Torrance responded

We are always looking for ways to improve and appreciate your input. If you would be willing, we would like to have you contact our manager at (310) 536-4000 x2225 to discuss your concerns further. We hope to hear from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

I had to take the car back due to the tires weren't rotated but when I did Marcel and David went above and beyond my expectations. I am humbled and so grateful for the kindness they gave me, I hope and More

by Sofia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan of Torrance responded

Hello Sofia, we are sorry to hear that your tires weren't rotated but glad our team was able to turn your experience into a positive one. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

Jimmy always assists me when I bring my car in for servicing, and his professionalism is always appreciated. More

by PEGLEG333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

Good service Marcell new what he was talking and service my vehicle check engine light More

by sergio89100
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Jul 04, 2025 -

Nissan of Torrance responded

Hello Sergio, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

Good communication, thoughtful, customer service and fast turnaround. The service advisor. Capri was on top of everything even though she was very busy. More

by JEFF_ALPERT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan of Torrance responded

Hello Jeff, we're so glad that we were able to go above and beyond your expectations! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

Such great service. Marcel has helped me tremendous. So happy to work with this dealerships More

by MARTELPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 02, 2025

Capri was amazing and professional. It was my first time at the dealership and she made everything as smooth as possible. Her service is very much appreciated! More

by DARRIUSTURPIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2025 -

Nissan of Torrance responded

Hello Darrius, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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