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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,367 Reviews

2,367 Reviews of Nissan of South Bay - Service Center

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March 25, 2025

Excellent customer service, very satisfied. I recomend the dealer to my friends. Thank you again More

by MARIO Barragán
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Nissan of Torrance responded

Hello Mario, we're glad you had such a wonderful experience with our service team! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time, take care! Kind Regards, Elizabeth Reyes customer Relations Manager

March 24, 2025

Service was on time however I did not get the report which is completed after Service with any recommendation. Further not sure what liquid was used to wipe the driver side window as cannot see and same More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Nissan of Torrance responded

We appreciate your feedback and would like to further assist you with the MPI report; however, your username on this Review is none23, therefore can't look you up in our system. Please feel free to reach out to Jimmy directly for further assistance in regarding your MPI. In regard to our wash, I will address this with them. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 23, 2025

Been coming here since 2022 and always Ben honest and reliable. Thank you Rick for all your help. More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Jonathan, thank you; we appreciate your positive feedback! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

Chris was the repair agent I dealt with during the car was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working wit More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Frankie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

Nice waiting area and fast service as well. Staff was friendly, though the entrance is a bit confusing. More

by CCWAHYUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Good service professional courteous helpful 👍👍👍👍 good hood good good good good good goof hood goof More

by ramsarita27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello, thank you for the high star rating and your positive comments. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Chris was great. The car was serviced and ready when promised. It was also washed. More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Chris was very attentive with updates on progress made on my car until it was completed. He gets 5 stars all around! More

by RYANLEBARON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. It is experiences like yours that really keep our team motivated! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 20, 2025

Service was great. Was kept updated throughout the time that my car was at the service center More

by Hectorvargasjr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Nissan of Torrance responded

Hello Hector, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

Did not fix the problem the first time had to Come in again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Nissan of Torrance responded

We are disappointed to hear that you did not have a more positive experience. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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