Nissan of South Bay - Service Center

Always quick and responsive - fit me in right away. Always finish on time. Nice people. Always finish on time. Nice people. More

I went for maintenance and tire repair. Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand n Was told my tires needed replaced. One of the tires has a nail in it. That tire was put back on my car. When I purchased the car on 2022 brand new I also purchased tire maintenance and road side assistance. Told the representative about the package and he said I had to buy my tires and I would get reimbursed. I asked him who was going to reimburse me and he said he did not know. I spoke to the representative that sold me the package and she verified what I was telling the other representative. They refused to honor the contract I purchased and put the tire with the nail in it back on my car. I spoke to consumer affair and they agreed the tire supposed to be replaced and they will call the dealer. As of today it has been over a month and no one has called me to replace the tire. Spoke to consumer affair again and she said she was under the impression that the tire was fixed and the she would call the dealer again. Still no call from them. I do not have to purchase tires at 365.00 each when I purchased the maintenance package. What is the package for. More

Nissan Torrence is great place to service your vehicle! I love it! They’re friendly! I love it! They’re friendly! More

Always a great experience with Richard Burns as my service advisor. I can always count on him to explain what I need and why as well as how long it should take. service advisor. I can always count on him to explain what I need and why as well as how long it should take. More

Marcell has done an excellent job with helping me get my Nissan back on the road, he was friendly and very knowledgeable… Nissan back on the road, he was friendly and very knowledgeable… More

This Dealer cares about their clients and the kind of cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on cars they drive. Jimmy was very professional and caring. He explained to me what my car needs and how long the repairs would take which was right on time. So far I'm very satisfied with the work and the wait time. More

From start to finish, I had a great experience from reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. reception when I called in to when I pulled in the parking lot. To having the service completed. Great service. Great job. More

Service was fine but when I asked for a ride/shuttle ride, I was told no rides for oil change customers. Oil change took longer than expected at around at least two hours ride, I was told no rides for oil change customers. Oil change took longer than expected at around at least two hours More

Lousy communication and customer service. Extremely frustrated! Headed to another dealership to resolve my issue! Extremely frustrated! Headed to another dealership to resolve my issue! More

It's my first time having to get service at a different dealership. It's a lot closer and they offered some discounts, so the service was great. dealership. It's a lot closer and they offered some discounts, so the service was great. More