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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,354 Reviews

2,354 Reviews of Nissan of South Bay - Service Center

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March 22, 2025

Chris was the repair agent I dealt with during the car was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working wit More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Frankie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Chris was great. The car was serviced and ready when promised. It was also washed. More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Joyce, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Chris was very attentive with updates on progress made on my car until it was completed. He gets 5 stars all around! More

by RYANLEBARON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello Ryan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. It is experiences like yours that really keep our team motivated! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 21, 2025

Good service professional courteous helpful 👍👍👍👍 good hood good good good good good goof hood goof More

by ramsarita27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Nissan of Torrance responded

Hello, thank you for the high star rating and your positive comments. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 20, 2025

Service was great. Was kept updated throughout the time that my car was at the service center More

by Hectorvargasjr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Nissan of Torrance responded

Hello Hector, we are so pleased you enjoyed your visit to Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

Did not fix the problem the first time had to Come in again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Nissan of Torrance responded

We are disappointed to hear that you did not have a more positive experience. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 16, 2025

It was my first time at your store. I appreciated Chris’s thoroughness. Your store will be my first choice with any future issues. Thank you. More

by Dfgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Nissan of Torrance responded

Hello, thank you; we appreciate you choosing Nissan of Torrance for your vehicle needs. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2025

Jimmy provides exceptional service from the beginning of having my car serviced, keeps me informed of what’s needed and gets it fixed timely. Thank you Jimmy for your continuous superior customer service More

by LEISAHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Nissan of Torrance responded

Hello Leisa, your review means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2025

No service thanks you for all the hard work guys olo lol lol lol lol More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 15, 2025

Service was ok but had to spend 30 mins on calls to simply get on a ride back to pick up the car, service advisor never answered the call or text More

by MATTEO.SISMONDA
Recommend Dealer
No
Employees Worked With
Marcell Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
Mar 20, 2025 -

Nissan of Torrance responded

Hi Matteo, we regret to hear that your recent experience was anything less than exceptional. This will be addressed with Marcell and our Service Manager, as we understand that communication is key. We hope you are willing to give our team another opportunity. Kind Regards, Elizabeth Reyes Customer Relations Manager