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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,353 Reviews
Call Service Center (310) 536-4000

2,353 Reviews of Nissan of South Bay - Service Center

Sort by
March 26, 2025

Nissan is a terrible car. My rougue 23. Smells like gas inside the cabin. Apparently a known issue with Nissan with NO FIX. So I'm supposed to drive around in a toxic car?! More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcell Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Nissan of Torrance responded

Hello, we are sorry to hear that you are unsatisfied with your Nissan Rogue. Our recommendation is that you contact Nissan Consumer Affairs, as it sounds like the issue is not with Nissan of Torrance. Please contact them at 800-NISSAN-1. Best of luck to you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 26, 2025

Good and fast Update the details Friendly reminder But not enough promotion for maintaining service More

by KDDD4321
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcell Saavedra
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Mar 28, 2025 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 25, 2025

Easy to schedule and drop off. Wait time was acceptable and the waiting area is OK. More

by SCOOTR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 25, 2025

Great. Efficient The service advisor was friendly, knowledgeable, and clear about the services and time frame it would be done More

by ASMECL
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Mar 28, 2025 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience and are glad you found this to be the case during your service visit. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 25, 2025

Brought my car in for a maintenance inspection and oil change. Inspection was done quickly and they sent a detailed video and list of maintenance suggestions afterwards - super helpful. More

by lexitodde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review. We are happy you found the video sent by our technician helpful. We are happy to pass along your comments to the team here at Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 25, 2025

Excellent customer service, very satisfied. I recomend the dealer to my friends. Thank you again More

by MARIO Barragán
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Nissan of Torrance responded

Hello Mario, we're glad you had such a wonderful experience with our service team! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time, take care! Kind Regards, Elizabeth Reyes customer Relations Manager

March 24, 2025

Service was on time however I did not get the report which is completed after Service with any recommendation. Further not sure what liquid was used to wipe the driver side window as cannot see and same More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Nissan of Torrance responded

We appreciate your feedback and would like to further assist you with the MPI report; however, your username on this Review is none23, therefore can't look you up in our system. Please feel free to reach out to Jimmy directly for further assistance in regarding your MPI. In regard to our wash, I will address this with them. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 23, 2025

Been coming here since 2022 and always Ben honest and reliable. Thank you Rick for all your help. More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Nissan of Torrance responded

Hello Jonathan, thank you; we appreciate your positive feedback! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

Chris was the repair agent I dealt with during the car was in for maintenance and repair. He kept me informed with the progress and any issues that came up. He was very helpful and I enjoyed working wit More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Nissan of Torrance responded

Hello Frankie, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 22, 2025

Nice waiting area and fast service as well. Staff was friendly, though the entrance is a bit confusing. More

by CCWAHYUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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