2,152 Reviews of Nissan of South Bay - Service Center
Didn't receive a receipt of work done on vehicle during my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers. my last visit which is very unprofessional even with computers down. One should be generated after and emailed or mail out to consumers. More
Overall the experience was good. Richard is very knowledgeable and was able to assist me with any questions I had. Richard is very knowledgeable and was able to assist me with any questions I had. More
Richard was fantastic! He explained all parts of the process clearly and answered all of my questions thoroughly. It was also great to get my car washed after service, real He explained all parts of the process clearly and answered all of my questions thoroughly. It was also great to get my car washed after service, really appreciated it! More
Excellent professional. ,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours. ,very reliable , good prices, , ,excellent service and advisors, very convenient location and hours. More
I’m on my 6th Nissan and have taken most of them here for service. I always expected to pay more, but felt the recommendations were legitimate and fair. I went in just for an oil change. They recommended tra service. I always expected to pay more, but felt the recommendations were legitimate and fair. I went in just for an oil change. They recommended transmission and coolant exchange and new cabin and engine filter. Not unreasonable at 55K miles, but for $1000! The transmission quote was for a CVT, which my pathfinder doesn’t even have. When I went to pick up the car, Jimmy wasn’t even there and it took another 1/2 a hour just to get it brought out. Sad to say, I will not be going back. More
Great service. All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean. All concerns were attended and resolved. Service delivery was quick and vehicle repairs done clean. More
I scheduled my appointment the day prior and everything went as planned, Jimmy (my service representative for the day) kept me updated on everything that was going on. He was generous enough to show me a v went as planned, Jimmy (my service representative for the day) kept me updated on everything that was going on. He was generous enough to show me a video of what he seen as well as what he recommended. The fact that he didn’t proceed with any costly repairs without my consent is what amazed me. Nissan Of Torrance has great staff ready to support your car needs. More
I was impressed with how smooth the process was from getting information, to booking an appointment, to getting the service done. The day of the appointment was better than expected. Thank you to Chris getting information, to booking an appointment, to getting the service done. The day of the appointment was better than expected. Thank you to Chris for getting me checked in quickly and getting my car back to me quickly. The technicians took care of more than I planned. Happy to get everything done in one visit. An overall great experience. I especially appreciated being met in the parking lot to make sure I knew where I was going. The same employee returned my keys. Not sure of his name, but thankful for him. More
My service advisor Capri, was extremely knowledgable about my vehicle as she explained what was still covered under the manufacturer warranty. I was able to get the necessary repairs done for my Nissan about my vehicle as she explained what was still covered under the manufacturer warranty. I was able to get the necessary repairs done for my Nissan Altima, free of charge. Torrance Nissan has the friendliest employees but Capri really went above and beyond for me. Thanks again Capri. More
I am please with the service I received from Nissan of Torrance. This time I was kept informed with the status of my car. Awesome service! Torrance. This time I was kept informed with the status of my car. Awesome service! More