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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,315 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,315 reviews

August 23, 2024

DENIED CLAIM ON WARANTY PARTS , AFTER BEING A LOYAL CUSTOMER , CAUSING HAVOC FOR OUR CUSTOMERS !!! More

by AAMCOHOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Nissan of Torrance responded

Hello Vince, I did speak with David our service Manager and he did explain that Nissan (manufacture) declined the claim as you couldn't provide the documentation being requested. We are surprised and very disappointed that you would write this review after David explained to you what caused for the warranty to be declined, not only that but we also waived the diagnostic fee of $273. We kindly ask that you state the truth about your experience, as we didn't cause any Havoc for you or your customer. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 23, 2024

Jimmy was very nice and helpful, the service was also very good. I will continue taking my vehicle to you. More

by ELSA96346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Nissan of Torrance responded

Elsa, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 23, 2024

Breach of trust! Check Engine light on my Nissan Juke popped up less than driving 50 miles post getting the car serviced at this center! When I took it back, they More

by link2viki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Vikram, we are disappointed to hear that your experience was anything less than excellent. I did speak with Jimmy regarding your experience, and he did state that he mentioned your engine light could have came on due to your air box being broken as it was broken upon your arrival to our facility. If you wish to further diagnose, we do have a diagnostic fee of $273 as he stated. If you wish to further discuss, please feel free to contact us at 310-536-4000 x2225. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 21, 2024

My experience was so fun and made very easy for me and my wife. Thank you Christian. More

by AMY.CASTRO7035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Herrera
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Aug 24, 2024 -

Nissan of Torrance responded

Hello Amy, we're glad you had such a wonderful experience with us! Christian is wonderful and we are happy that he made the process fun and easy. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 21, 2024

They are kind and take care of what you need to do to your car. More

by Marco Coronel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Nissan of Torrance responded

Hi Marco, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide an excellent experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2024

Very friendly people and courteous loved the whole experience of buying a new car thanks More

by PATTYMARTINEZ366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Jimenez
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Aug 24, 2024 -

Nissan of Torrance responded

Hello Patty, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2024

The explain to me about my car they wash my car. They show me what was the problem and they try their best to help me out. More

by MONTAQUEJEMAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Aug 24, 2024 -

Nissan of Torrance responded

Hello Jemal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2024

its a wonderful place and nice costumer service that i ever seen and i appreciate the attention More

by GABYROMERO351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Aug 24, 2024 -

Nissan of Torrance responded

Hi Gaby, thank you so much for your positive comments about Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 18, 2024

Christopher and Ryan were patient and professional. Excellent service. Nice waiting area and quick turnaround. More

by JAKOPISCHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional, we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 17, 2024

Richard always does a great job and takes care of what I need done. Thanks More

by KEVINNAGAOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Nissan of Torrance responded

Hello Kevin, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

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