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Nissan of Torrance

Torrance, CA

4.4
2,317 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,317 reviews

January 15, 2024

Quick. Reliable service. I was thoroughly informed with my vehicle concern. All concerns were addressed. On time delivery. More

by JOSEPITONES
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 16, 2024 -

Nissan of Torrance responded

Hello Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

Professional expertise and service Manny with Nissan of Torrance proved to be a professional serviceman. More

by BECCA
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 16, 2024 -

Nissan of Torrance responded

Hello Becca, thank you; we appreciate your feedback! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

Manny Villegas was great help! Exactly what I was looking for in customer service. Someone that informs his customers. More

by Franciscorojas328
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jan 16, 2024 -

Nissan of Torrance responded

Hello Francisco, we are so happy to read such a great review about Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

Quick, easy, informative The experience with the Torrance Nissan team was great. The team was easy to work with and very informative More

by VIANNASV19
Recommend Dealer
Yes
Jan 18, 2024 -

Nissan of Torrance responded

Hello, we really appreciate your positive review about your recent experience at Nissan of Torrance! If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 15, 2024

Manny was very attentive and detailed about the service i was getting. He frequently checked in with me and updated me on the process thoroughly. More

by CBELLINGER16
Recommend Dealer
Yes
Employees Worked With
Manny
Jan 18, 2024 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide you with an excellent customer service experience. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Jimmy was good and kept us informed. But, we are truly disappointed with Nissan and your dealership. We have two 2020 Sentras that we bought from your dealership in 2021. The locks have More

by theclansullivan
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Jan 16, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Based on your description of the reoccurring issue with the locks, it sounds like a manufacturing concern. As a dealer we always have our customers best interest at heart; however, based on this situation contacting Nissan Consumer affairs is what we would recommend. We are the selling dealer; however, we only sell and service if there is a manufacturing issue that must be brought to Nissan (Manufacture). We are truly sorry this has been an issue for not just one of your vehicles but for multiple vehicles. If you wish to further discuss, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Very helpful with my Recall for tire Rod--it was only in need of grease on the axle. I appreciate the honesty & professionalism. Mr Burns was courteous, knowledgeable, very clear on what to expect & made su More

by afgomm
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 16, 2024 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Good and quick servicing + repairs of my car. However, one of my hubcaps was lost when the car was test driven, I am still waiting for the replacement. I am not getting updates... More

by BLACOMBE31
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 16, 2024 -

Nissan of Torrance responded

Hello, thank you for your feedback. I am sorry to hear that your hubcap went missing after the test drive. Please contact me at ereyes@ntnissan.com and provide your contact information, so that I can follow up with Chris on the status. I look forward to having this resolved for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

I was satisfied with my service. I received a written report which I appreciated. Things went well More

by JDMARTI12
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 16, 2024 -

Nissan of Torrance responded

Hello, your satisfaction is our top priority. We are glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 14, 2024

Great customer service and guidance . Always happy with the customer service and attention I get. More

by Gisella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Jan 16, 2024 -

Nissan of Torrance responded

Hi Gisella, we are so happy to read such a great review about Nissan of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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