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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.4
2,316 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,316 reviews

January 28, 2024

These dealer is good, on cars prices and maintenance good promotions. Sales people are so kind More

by LUZG07
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Jan 30, 2024 -

Nissan of Torrance responded

Hello Luz, thank you for the excellent feedback about your recent service visit. We strive to provide top quality service to all of our guest. We look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2024

Great customer service Explained everything I had asked for, made sure I pleased with my services More

by JASMINEREYNOSO1993
Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 30, 2024 -

Nissan of Torrance responded

Hello Jasmine, thank you for sharing your wonderful experience! Glad Manny was able to answer all of your questions. If you are in need of further assistance our team is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2024

I expressed rotation of tires. Was told rotation was done, however, it was NOT done.....was lied to. Contingent on tire rotation I agreed to alignment... I don't know in light of t More

by JAGYARBORO
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
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Jan 30, 2024 -

Nissan of Torrance responded

Hello, we sincerely apologize for your recent experience. We understand your concerns; however, we do guarantee that the rest of the work was completed. If you would like to get a 2nd opinion we are more than confident that it was done. Our team strives to provide top quality service and falling short is unacceptable. If there is anything we can do to earn your trust we are happy to work with you. David our service manager did mention he gave you a full reimbursement for all the work that was done to try and compensate for the rotation issue. Please give us a call if you wish to further discuss. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 27, 2024

Richard was friendly and knowledgeable. Great experience. Richard was friendly and knowledgeable. Great experience. Richard even found some credits I didn't know about and saved me some mon More

by MURILLO.MARISOL
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
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Jan 30, 2024 -

Nissan of Torrance responded

Hi Marisol!! Thank you for taking the time to tell us about your recent service visit. We are so happy to hear that Rick provided such a great experience and was able to save you some money. We can’t wait to see you again!! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 25, 2024

Professional received my car in a timely manner Service that was to be provided was described prior to my saying yes and I appreciate that More

by GWENDOLYNCOLLINS
Recommend Dealer
Yes
Employees Worked With
Chris Figeredo
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Jan 27, 2024 -

Nissan of Torrance responded

Hi Gwendolyn, thank you so much for your positive comments about Nissan of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 25, 2024

My experience is always great and super easy! !! My experience is always easy and staff is always very friendly at Nissanof Torrance. And this visit ended up being FREE!!! More

by LMOTUAPUAKA
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Report | Print
Jan 27, 2024 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 24, 2024

Professional The scheduler that day ( Marilyn? ) was accommodating & was willing to let me adjust my time if necessary, but I ended up keeping the original. Mark Mejia, the service specialist guid More

by mltopaz91
Recommend Dealer
Yes
Employees Worked With
Mark Meija
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Jan 27, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 23, 2024

I dislike dealerships and was dreading my impending visit but ended up having a great experience. Was able to get the car I wanted with the terms I wanted without haggle. More

by KFW1019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

January 23, 2024

Big-time attitude, wouldn't communicate when he didn't have my keys, and had me waiting an extra half hour. More

by KEVINASTOREY32
Recommend Dealer
No
Employees Worked With
Christopher Figueroa
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Jan 25, 2024 -

Nissan of Torrance responded

Hello Kevin, we can assure you that we do not find this type of behavior acceptable and have since addressed this. We are glad that David our Service Manager was able to assist in successfully locating your key and offering you a 20% off of your next service visit for the inconvenience caused by this. Thank you for taking the time to provide this feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 23, 2024

Excellent service. The service person was very helpful. He explained what was needed the time it would take to complete. I would work with him again. More

by BEVHARPETT
Recommend Dealer
Yes
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Jan 25, 2024 -

Nissan of Torrance responded

Hello Bev, your satisfaction is our top priority. We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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