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Nissan of New Rochelle

New Rochelle, NY

4.5
317 Reviews

2533 Palmer Ave

New Rochelle, NY

10801

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317 Reviews of Nissan of New Rochelle

March 22, 2021

My first Nissan Sentra purchase was at the New Rochelle Dealership, my sales representative was Adolfo Rodriguez, he was the greatest, helped me to make the best decision and I love my new ride. He was ver More

by vilma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Youssef, Adolfo Rodriguez
Mar 24, 2021 -

Nissan of New Rochelle responded

Vilma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of New Rochelle. Thanks again for the recommendation, and have an amazing day!

Mar 24, 2021 -

vilma responded

Great! Thanks for letting me know. Have an awesome day! Vilma

January 24, 2021

My wife and I leased a 2021 Rogue today and we were thrilled with our salesman Errol Reid. We were able to negotiate a deal that made all parties happy. Especially my wife Wanda Torres!!! I will happil More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Errol Reid , Ray Sanchez
Jan 25, 2021 -

Nissan of New Rochelle responded

Jack and Wanda we are so happy to hear about your positive experience with both Errol and Jeff. We know you're going to love your new 2021 Nissan Rogue. Be well stay safe and enjoy your new car!!!!

December 29, 2020

The absolute worst. Duped my 89-year old widowed mother-in-law into paying $499/month plus $2130.15 cash for a 2020 Nissan Sentra S (base model with no additional options). The sticker price was $20 More

by Tpaciello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Monninger, Errol Reid: both zero stars
Dec 30, 2020 -

Nissan of New Rochelle responded

Hello Thomas, my name is Wayne Inniss of Nissan of New Rochelle. I would love to find out who your mother-in-law is. I would like the opportunity to talk with you and hear what happen when she was here. Please call me at (914)576-7600 ext. 1023. I look forward to speaking with you soon.

Jan 07, 2021 -

Tpaciello responded

Wayne, I sent all the details via Federal Express to both you and Anthony Panarella on December 15th, 2020 and never received a response.

December 29, 2020

The worst service ever!. The manager does not care about customers. He doesn't care about bad reviews. Has been the worst car purchase experience. More

by Hparrales8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Youssef, Joe Youssef
December 19, 2020

Took my car for service because my car was shaking. Well to stop this shaking they charge me 1700 adding a whole bunch of expensive stuff i didnt need that i could of done cheaper elsewhere my receipt says More

by Miguel Gallardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne Williams
Dec 21, 2020 -

Nissan of New Rochelle responded

Miguel hello my name is Wayne Inniss of Nissan of New Rochelle. I just finished talking with Michael our service manager who will be reaching out to you with the updates on your car. I'm sorry that you are feeling this way about your recent visit. I do believe that after you speak with Michael we will be able to make things right for you. Please be on the look out for his call. Wayne Inniss General Manager Nissan of New Rochelle winniss@nissannr.com (914) 576-7600 ext.1023

Dec 29, 2020 -

Miguel Gallardo responded

Michael never called no one. i went to pick up my car wayne promised the car was good this time that i wont have problems again and again as soon as i hit the highway check engine light AGAIN...Next day i call wayne tell him check engine light came back on i tell him the error codes my car is giving me wayne asks me if i drove over something.... Wayne tells me to go back there goes another 100$ in taxis and whatever they gonna say is wrong......... My thing is you are the nissan dealer/repair you guys are suppose to know whats wrong with a vehicle especially 4 years old. New error codes on the vehicle makes me feel like its on purpose at this point because 4 trips to a dealer and more problems.....Wayne very cool guy but this is not a honest place AT ALL.Very frustrating because i already went here so they are the one messing w the car

November 25, 2020

The repair shop here is exemplary. I had the pleasure of dealing with Mr. Lamar Wyche when I was having difficulty with a vehicle that I purchased from a dealership in the Bronx. Long story short, I ended u More

by cl7chain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Wyche
Nov 27, 2020 -

Nissan of New Rochelle responded

Thank you for the amazing five star review. It truly means a lot to us for you to take the time out to write such a detailed review. Thank you once again and we look forward to seeing you again in the near future.

March 13, 2020

If your car needs any type of servicing please go to Eugene from the service department! What an awesome person he really cares for the clients that come in to have the car serviced very very profession More

by Amjbryant
Recommend Dealer
Yes
Employees Worked With
Eugene Goldberg
Mar 14, 2020 -

Nissan of New Rochelle responded

Thank you for the awesome review. Eugene is an amazing guy and he truly cares for his customers and the safety of their families. Thank you again and we look forward to seeing you again soon.

January 28, 2020

Good shopping experience Stopped in to look at a few cars and was able to make a good deal on one. Elias was veryhelpful in understanding what i was looking for and helped me More

by bachat3ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elias
Jan 29, 2020 -

Nissan of New Rochelle responded

Thank you for taking the time out to talk about your recent experience here at Nissan of New Rochelle. I'm so glad that we were able to help and make your buying experience an excellent one!!!!

January 18, 2020

My sales experience with Debbie was truly exceptional and would recommend her and Nissan of New Rochelle to my friends and family! Thank you guys! More

by sheronb63
Recommend Dealer
Yes
Employees Worked With
Deborah White
Jan 29, 2020 -

Nissan of New Rochelle responded

Sheron we are glad that we could help and that Debbie provided such an exceptional buying experience. They greatest compliment that we can receive is a referral of a family member or a friend. Thank you and enjoy your new car!!!!

December 30, 2019

Donell was very helpful and understanding. He helped my mother get out of a bad situation and made it way better. Things worked out thanks to Donell. More

by Brandonrosado04
Recommend Dealer
Yes
Employees Worked With
Wayne Inniss, Donell VanCleave, Ray Sanchez, Joe Youssef
Jan 29, 2020 -

Nissan of New Rochelle responded

Hello Brandon Brandon, we are glad we could help your mom get out of that bad situation. We look forward to doing business with you again in the future. Enjoy your new car!!!!

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