Nissan of New Rochelle

Trade in my car Staff was exceptional, professional and courteous Went above and beyond for my wife and I. Long wait but they made the time pleasant. Would strongly Staff was exceptional, professional and courteous Went above and beyond for my wife and I. Long wait but they made the time pleasant. Would strongly recommend. More

Tirelessly work and worth the time Miss Deborah went above and beyond to get me the car I wanted and worked tirelessly to make sure that I was satisfied with the car. Thank you for all Miss Deborah went above and beyond to get me the car I wanted and worked tirelessly to make sure that I was satisfied with the car. Thank you for all your do ma’am. More

Cautionary Tale - Don't Do Business with them This is a cautionary tale! Every negative connotation of buying a used car you can possibly imagine is exactly what I experienced. I started b This is a cautionary tale! Every negative connotation of buying a used car you can possibly imagine is exactly what I experienced. I started by calling from cars.com on a 2014 Tesla that was advertised as available. I also mentioned I would look at a BMW there as well. I inform them of my 2 hour commute there, and to please warn me if it sells. Of course it's "sold " before I get there. I'm eventually hard sold into a BMW. After negotiating for an hour, we agree on a price and I'm later sent to finance. The vehicle drove fine on the stop and go ride home. The following morning, the vehicle misfires, sends a check engine code and dies on the entrance to the turnpike. I quickly rush the vehicle to a BMW dealership where they diagnose the problem as a list of fuel related parts. The vehicles extended warranty plan I purchased is reluctant to fix the vehicle as the finance department reported the wrong mileage on the paperwork. This takes 2 days to fix with Nissan, as they refuse to speak to me. Today is day 6 with my vehicle in service. I'm told the repairs will mostly be covered under the extended warranty, but not the spark-plugs and other maintenance parts. I finally get a hold of Adolfo, who condescending explains that my warranty will cover this; I can read and I'm aware of what they will cover, however, they will not cover spark plugs and maintenance parts. Adolfo refers to me as, "the guy who put bad gas in his car," this is ridiculous and pathetic way to divert blame. SMH! TL;DR - Dealer sold me a vehicle with problems. It breaks down within 24 hours. They blame me and refuse to help put. More

Liars Club MY use Leaf buying experience was my worst ever. A fish stinks from the head down. Do not trust Nicole [salesperson], Marty [mgr], and the GM Wayne. T MY use Leaf buying experience was my worst ever. A fish stinks from the head down. Do not trust Nicole [salesperson], Marty [mgr], and the GM Wayne. They acted like my concern were going to be addressed until I left with vehicle and now all I get is evasive maneuvers and LIES from GM Wayne Inniss.. Wayne said take vehicle to local dealership and get mileage issue checked out and they would reimbursement me for expense and I could return vehicle is unable to fix. All lies. My problem can't be fix and now all I get is the run around. I'm a retired Nissan salesman from Albany NY. We handle this problem with more class here. Vehicle would be accepted back and Money returned. The owner would have insisted own a peaceful, respectful, honorable resolution. This experience is a sad day and a step back in time for the Automobile business. I hope the money I spent was worth it. More

Great experience at Nissan Of New Rochelle- Deborah White! I purchased My Maxima from Deborah White who is an excellent Sales Person, she provided the best service possible! Great Place to buy a car and work w I purchased My Maxima from Deborah White who is an excellent Sales Person, she provided the best service possible! Great Place to buy a car and work with the best sales rep, Deborah White! A lot of Thanks to Deborah for all her hard work! More

One of the best car experiences I have ever dealt with. Nicest, honest, truly great people. One of my best experiences ever when it comes to leasing a vehicle. Anthony Panerella and Donell were the best of Nicest, honest, truly great people. One of my best experiences ever when it comes to leasing a vehicle. Anthony Panerella and Donell were the best of the best. They were both amazing to work with and I would recommend this dealership to anyone who appreciates honesty and no games. Thank you again Nissan of New Rochelle! More

Very nice dealership with smart sales people. Genuine and honest people at Nissan of New Rochelle. Donnell I would recommend to anyone out in the market for a new or use with smart sales people. Genuine and honest people at Nissan of New Rochelle. Donnell I would recommend to anyone out in the market for a new or used car. More

Lease return I actually had a lease return and tried to return to the same location I purchased from. Spoke to Joe and he gave me the run around. Left messages and I actually had a lease return and tried to return to the same location I purchased from. Spoke to Joe and he gave me the run around. Left messages and no courtesy call. They would only take back my return if I got into another lease which to me is a tactic. They wanna kiss your xxx when they wanna make a sale after that screw you type of attitude. Had to return my lease to another dealer which was out of my way. Never again would I buy a car from then after this experience. More

Came with a problem, left with a smile. Carlos was very helpful and fixed my keys which I thought were broken. Very honest employee and great service, didn't have to buy new keys. Carlos was very helpful and fixed my keys which I thought were broken. Very honest employee and great service, didn't have to buy new keys. More

Donell is amazing Donell is the best salesman I ever met. He is honest and trustworthy. Anthony and Wayne helped me a ton. Thanks Joe and Nissan of New Rochelle for eve Donell is the best salesman I ever met. He is honest and trustworthy. Anthony and Wayne helped me a ton. Thanks Joe and Nissan of New Rochelle for everything. More