Nissan of New Rochelle
New Rochelle, NY
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317 Reviews of Nissan of New Rochelle
Deceptive pricing practices. Avoiding to mention $1500 in reconditioning fees, $500 in sales commission fees & $1000 of other ridiculous fees online or over the phone. All in ord Avoiding to mention $1500 in reconditioning fees, $500 in sales commission fees & $1000 of other ridiculous fees online or over the phone. All in order to appear aggressively priced on online searches, when really they have the worst prices. Also offering 4k under kbb value on trade ins. These folks have no interest in earning your business, only making a quick buck during these difficult times. A true disgrace. More
Nissan of New Rochelle helped me figure out what I needed and help me stay within my budget. Go see Donell he is the most professional, polite and honest sales person there is. An awesome moral supporter as and help me stay within my budget. Go see Donell he is the most professional, polite and honest sales person there is. An awesome moral supporter as well! More
Donell was a great help. He got me at numbers better than anywhere else around and made it easy for me through these rough times. I would advise if you want honesty, efficien He got me at numbers better than anywhere else around and made it easy for me through these rough times. I would advise if you want honesty, efficiency and transparency go see Donell for your new or used car. Thank you again. More
The service department is a joke Lamar and mike lack any real knowledge about nissan warranties they was attempting to charge me for something covered under warranty. Lamar has very poor communication skill real knowledge about nissan warranties they was attempting to charge me for something covered under warranty. Lamar has very poor communication skill and actually comes off very rude and dismissive. I personally wouldn’t go back to this dealership and I wouldn’t recommend it either it use to be a great dealership but now it feels very shady More
Errol Reid was great. Very knowledgeable willing to help you. He goes above and beyond if you come to this dealership come to errol he will take good care of you. you. He goes above and beyond if you come to this dealership come to errol he will take good care of you. More
I was directed to this location by kelly blue book to sell my car. I contacted them and waited for a call, email, smoke signal, morse code, anything to no avail. When I reached and called, I was sent to sell my car. I contacted them and waited for a call, email, smoke signal, morse code, anything to no avail. When I reached and called, I was sent to a v/mail where I left my information. I then received a response days later letting me know that they would inform their manger about my experience. That was a joke, I’m still waiting for someone to get back to me. My experience with potential customer care was xxxx poor. If I could give them a negative star I would. More
Easiest and quickest car purchase of my life. We were treated very well by every employee we spoke to. They made us feel like the most important customer of the day. Donell is amazing and I highly reco treated very well by every employee we spoke to. They made us feel like the most important customer of the day. Donell is amazing and I highly recommend him as a salesman. He really isn't a salesman, he was our liaison between us and the car that we ended up buying. No pushy gimmicks, no double talk. Funny guy and he got me a great deal. I feel like the entire team, including service, the guys who prepped the car, finance and Donell bent over backwards for us. It was a tremendously stressless purchase. More
If I could give fewer stars, I would. Happily.This is If I could give fewer stars, I would. Happily. This is literally one of the worst places I have ever been to in an attempt to conduct actual busin If I could give fewer stars, I would. Happily. This is literally one of the worst places I have ever been to in an attempt to conduct actual business. These people are liars and thieves. You know the old stereotype of slimy car salesmen? Bingo. If you must shop here (and why would you? There's a million better places to go) please hide your wallet! These guys handed me a stack of papers to sign before I ever even discussed any numbers with them. I just laughed and pushed them aside. I went in for a lease, they immediately made it seem like I would never be able to get a decent car for that amount (I leased a similar model-fully loaded-the next day for less than I was asking, by the way, and with no money down) and tried to get me to finance a lemon with 40K miles! I politely told them I "needed to think about it" (a "friend" recommended the place, so I didn't want to be rude) and this loser manager started giving me an attitude like he was doing me a favor or something, and he was annoyed that I would have the audacity to think about a financial decision. (Here's a tip kids-when a salesman is that pushy, it is because his product is TRASH and he's doing his best to get you to buy it before you smarten up). They then proceeded to add this car THAT I NEVER PURCHASED onto my insurance, and I now have to go through the hassle of having a car removed from my policy that I NEVER OWNED! Oh, they also took a $500 "deposit" off me in order to hold my amazing deal (I'm an idiot for giving my info, this one is on me-again, I was trying not to offend my "friend" who brought me to this snake pit to begin with). Anyway, to make a long story short, you know how this ends: Even though this clown swore up and down there would be no issue the next day when I asked for my money back, of course they gave me the run around for a solid week, telling me "the salesman isn't available" or "you need to speak to our accountant" which is all garbage. And the loser manager who gave me his personal phone number (you know, to demonstrate what a stand-up guy he is) never returned my calls or messages. Bottom line: if you decide to give your hard earned money to these people after reading this, you get what you deserve. See you on the side of the highway! More
Had a very professional and straightforward experience with Sales Rep. Peterson M. and Manager Joseph Youseff. My sit-down with Mohammed in the Finance Department was clear and direct as well. Peterson, J with Sales Rep. Peterson M. and Manager Joseph Youseff. My sit-down with Mohammed in the Finance Department was clear and direct as well. Peterson, Joseph, and Wayne Inniss followed up with me after-the-fact and resolved some remaining issues without delay and to my satisfaction. Thank you. More