Nissan of New Rochelle
New Rochelle, NY
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312 Reviews of Nissan of New Rochelle
10 out of 10 I purchased a Jeep liberty from this dealership and had quite an awesome experience. Sheldon worked with us for two weeks in order for me to secure my I purchased a Jeep liberty from this dealership and had quite an awesome experience. Sheldon worked with us for two weeks in order for me to secure my car and was very patient and understanding throughout the entire process. I would definitely recommend that any individual in search of the vehicle go to Nissan of New Rochelle because of the level of professionalism and for the environment as a whole. More
Recommendation for Bruce Green I met and was taken care of by Mr. Bruce Green, the finance Manager for Nissan of New Rochelle. He was very professional and informative. He also expl I met and was taken care of by Mr. Bruce Green, the finance Manager for Nissan of New Rochelle. He was very professional and informative. He also explained in great detail why the extra services I purchased were needed. I would recommend Bruce and my sales representative, Donnell to any of my friends. He provided a great experience. More
The team at Nissan of new Rochelle was great!!!!! I receive a wonderful service at Nissann of new Rochelle the staff was great the finance manager ( mr.Bruce green) and the sales person (donell) was a I receive a wonderful service at Nissann of new Rochelle the staff was great the finance manager ( mr.Bruce green) and the sales person (donell) was amazing!!!! Nissan of new Rochelle is the best place to go!!! More
New car I was happy with the service I received. The sales guy really worked to help me get out of a car that I really didn't like. I would recommend this dea I was happy with the service I received. The sales guy really worked to help me get out of a car that I really didn't like. I would recommend this dealership. More
Horrible customer service It's clear that both the Nissan dealership in new rochelle and Nissan Motor corporation place no value on customer satisfaction. Employees are rude an It's clear that both the Nissan dealership in new rochelle and Nissan Motor corporation place no value on customer satisfaction. Employees are rude and you constantly are given the run around. I attempted to reach out to Nissan's corporate office for assistance and that went nowhere fast. There are so many companies competing for business I'm shocked at how they treat customers. My advice is stay away from Nissan. More
Debacle - Terrible experience! What a debacle! An awful experience with a very incompetent dealership! My husband contracted with Nissan of New Rochelle to buy a 2011 Nissan Rogu What a debacle! An awful experience with a very incompetent dealership! My husband contracted with Nissan of New Rochelle to buy a 2011 Nissan Rogue today. He paid a deposit of $3k and went to the bank to get a cashier's check for the balance of the purchase price. On the way back to the dealership, the dealer called to say he had already sold the same car to a lady the previous day, but didn't realise. She arrived to collect the car, was made to wait almost 3 hours while they sorted out her financing, while my husband was left in limbo uncertain whether he would be able to complete purchase of the car (if she did not secure financing) or whether the dealership would breach the contract with my husband by failing to sell him the car as agreed. After almost 3 hours left waiting at the showroom, no satisfactory resolution was reached. My husband was not offered a suitable alternative vehicle in lieu of the one which had been negligently 'double sold'. The dealer was unwilling to do a deal on a potential alternative vehicle. My husband was offered no compensation, no constructive solution or deal to remedy the negligent error which was made by the dealer. The manager made no attempt to settle the matter and seemed totally unconcerned about an unhappy customer. The customer service and communication was exceptionally poor. I would strongly advise potential customers not to buy from this dealer. The ease with which they are willing to breach their contract indicates this is something they do regularly. More
horrible, horrible, horrible I recently sold my car, the staff were friendly and nice - however, the payment process was horrible - I have sold my car over 2 weeks ago and as o I recently sold my car, the staff were friendly and nice - however, the payment process was horrible - I have sold my car over 2 weeks ago and as of today 2/9/2017 - I am still waiting for the check~~ I feel that accounting department is doing a very lousy job and very inefficient!! It is a shame that they have a great sales team but not the payment center. More
I had a great experience! I'm so excited to share my experience from new rochelle Nissan dealer. I just bought my rogue 2017 and I love it. Alonso the salesperson was the best, I'm so excited to share my experience from new rochelle Nissan dealer. I just bought my rogue 2017 and I love it. Alonso the salesperson was the best, so friendly and profesional. He was so happy to answer every single question I had. I'm so happy I choose this dealer. I defetnely recommend it! Thanks to Joseph as well you guys made me feel very comfortable. 😊 This is my second Nissan and I'll defetnely go back!! More
Hello, Nissan New Rochelle ! Beautiful Great Experience ! Hello Again, Nissan from New Rochelle Beautiful Experience from customer Debbie R. After visiting several Car Dealerships with one of the dealership Hello Again, Nissan from New Rochelle Beautiful Experience from customer Debbie R. After visiting several Car Dealerships with one of the dealership worst experience. I decided to visit Nissan New Rochelle seen a Used Certified Car interested in on the internet, I was greeted By Michael Pasquale at Front Door we talked explained what type of Car I was looking for and my Budget looking to spend. Mr. Mike Pasquale Aces with the Sale.knowledgeable on what I was looking for. I have to mention The Fiancial Officer Was Great Mr. Devon THANK YOU MIKE PASQUALE, MR. DEVON DEFINITELY WILL BE BACK !!! AND NISSAN COMPANY OF NEW ROCHELLE BEAUTIFUL More
4 Great Men I have to say that our experience at this dealership was amazing. We were recommended by a close friend to Marcos, the GM. We went on a Thursday and I have to say that our experience at this dealership was amazing. We were recommended by a close friend to Marcos, the GM. We went on a Thursday and explained our situation. He went over some things and told us to come back in about 6 months when the deal would make sense (with a big car). We went home and thought things over and thought maybe it could work with a small car. We called Marcos back on Saturday and presented our idea, he said yes, it could work. We went in and he was expecting us with Donell, the SS. They took down our info and got to work. Some hours went by and we had Anthony, the owner, talking to us giving us options and ideas of what would work out best for us and our situation. Another hour went by and we were introduced to Bruce, the FM, and he told us what he was working out for us and also giving us options. After 6 hours, yes six, we walked out we the heaviest weight off our shoulders, peace of mind and kids fed (they serve popcorn, pizza, bread, coffee, water) and entertained (big plus in my eyes) and so thankful and grateful to these 4 men that did everything in their power to have us walk out of there with what we wanted and at a good deal (as opposed to the disaster we had previously gotten ourselves into with another dealership). It's probably their job to get the deal but it definitely was not there job to really work with what we had, and they made it happen. If you are looking to get into something or get out of something, I recommend Nissan of New Rochelle, in particular those 4 men, as I am sure you will walk out or drive out, happy just like my family did. More