Nissan of New Rochelle

Awesome Dealership of Excellence We went to Nissan of New Rochelle to lease a new car to replace our BMW. In the parking lot, we were greeted and welcomed by German Flores. He allow We went to Nissan of New Rochelle to lease a new car to replace our BMW. In the parking lot, we were greeted and welcomed by German Flores. He allowed us to look around to checkout their display. He was not pushy at all and he made us feel that he's there to help us bring home the car that we like and at the right price. That is a good feeling when you are not being pressured by a salesman. What I like with German is that he is knowledgeable, sincere and honest. There was no sales speech at all which we appreciate. He respected our points-of-view and he offered professional suggestions which were very helpful. We were able to agree and close the deal right away. While we were waiting for the papers to be processed, we noticed that the members of this dealership are very cordial and friendly. They treat you like you are part of their family. More

good deal We were happy with our sales rep German. He was very professional, polite, friendly and helpful. He answered most of our questions. The only thing I w We were happy with our sales rep German. He was very professional, polite, friendly and helpful. He answered most of our questions. The only thing I wish he knew is that when he mentioned that we could get 1.9% if we have good credit is that it applies to the deal with the rebates. This was not the case when we spoke to Jay from finance. Jay from finance is about the only negative experience we had with this dealership. He came across as disinterested and looks like he was not prepared to see us. He was still trying to sort the numbers by the time we sat in his office. He kept giving us the wrong numbers which just led to more confusion. He also assumed that I am fine with a 75 month loan and ended up causing FIVE inquiries in my credit. A rating of 3 for Jay is honestly being generous. Because of our experience with Jay, we are giving Nissan of New Rochelle a 4. More

Excellence at its finest GM Joe, Finance manager Bruce Green and sales rep Donell are top notch. I would still be in my beat up and very dangerous Nissan Rogue if it wasn’t fo GM Joe, Finance manager Bruce Green and sales rep Donell are top notch. I would still be in my beat up and very dangerous Nissan Rogue if it wasn’t for them. They stayed hours past closing working hard to get me out of that death trap I was in and into a brand new 2017 Altima. I can thank them enough for all they did. If you want people who care about you and your situation go to Nissan of New Rochelle you won’t be disappointed. Truthfully I’m really not just saying that I mean it. More

EXCELLENT CUSTOMER SERVICE!!! I went to Nissan of New Rochelle looking to buy a new car. Joel introduced himself to me very professionally. He asked me what I was looking for and I went to Nissan of New Rochelle looking to buy a new car. Joel introduced himself to me very professionally. He asked me what I was looking for and what I was interested in. He took me to test drive a 2017 Nissan Maxima And he also took me to test drive a 2017 Nissan Altima. Joel asked me many questions regarding my interest and what I liked about the cars. He pointed out all the features that came with the cars and he had very profound knowledge of everything in the car. After the test drive he took me to his office and help me decide which car was better for me financially. I ended up choosing the 2017 Nissan Maxima which I fell in love with. Joel was very professional very knowledgeable and I recommend Him to anyone interested in buying a new car. My overall experience at Nissan of New Rochelle was amazing. Not only was Joel very helpful but also the staff that helped him with helping me was great as well. Everyone was kind and professional and I definitely will return in the future and recommend many people to buy at Nissan of New Rochelle. Thank you very much to Joel and the entire staff at Nissan of New Rochelle. Edward Kelly More

Very organized, great crew and they take care of ya! I walked in Nissan of New Rochelle around 1pm last Friday and I'm glad I did. They were very friendly and got to the point right away. Within 5 minute I walked in Nissan of New Rochelle around 1pm last Friday and I'm glad I did. They were very friendly and got to the point right away. Within 5 minutes I was test driving the exact car I came for and this was impressive because I am only 22 years old and most dealerships do not even give me the time of day to test drive a car, let alone a. We're Mercedes Benz. Khalil was my sale associate for the day and he was great, we had a nice conversation going over everything and finally towards the end of the day we got the ball rolling and he was great getting the deal done for both of us (me and the dealer). I would reccommend anyone to go there, great crew of people who look to serve you from the time you walk in to the time you walk out. Thanks again Khalil and the rest of the crew! More

Happy Customer I purchased my 2015 Nissan Rogue S AWD on Oct 6, 2017 my sales rep Donell Van Cleave was very professional and patient and did his best to make sure I I purchased my 2015 Nissan Rogue S AWD on Oct 6, 2017 my sales rep Donell Van Cleave was very professional and patient and did his best to make sure I got a good deal.The Sales Managers Joe and Wayne were very professional and they made sure that anything that the car needed to be taken care of was done.The financial rep Ray Sanchez made sure I got the best deal and that he did. I returned on Oct, 9th 2017 to have something minor done on my vehicle and Minnie at the Service Dept was professional and polite. After reading some of the reviews I don't see were dealing with the staff at New Rochelle Nissan was anything more than professional and satisfying GOOD JOB WELL DONE. More

Phenomenal Experience Donell and Bruce were phenomenal!!! They were very informative, professional, attentive, accommodating and very friendly. I told Donell exactly wha Donell and Bruce were phenomenal!!! They were very informative, professional, attentive, accommodating and very friendly. I told Donell exactly what vehicle I wanted (did my own research prior to my arrival) and he ensured all paperwork was completed in a timely manner to secure it and Bruce worked his magic to get me the best deal with their affiliated banks/loners. My experience at Nissan of New Rochelle was worth every mile I drove from Bushkill, PA. More

Best Service EVER!!!!!!!! Best service and experience that I have ever had at a car dealership. I was referred by someone who purchased a vehicle from this location about 6 mon Best service and experience that I have ever had at a car dealership. I was referred by someone who purchased a vehicle from this location about 6 months ago. And I am glad that I took their advise. Everyone was very friendly and welcoming. The finance manager Bruce Green was the best of all. Donell was also very helpful. Overall, my experience at Nissan of New Rochelle was WONDERFUL!!!!!! I would advise anyone who is looking for a vehicle to go to this location. More

Customer service Minnie is the worst employee there ever,her attitude and customer service sucks.when you bring your car to her she makes you wait at least 4 hours to Minnie is the worst employee there ever,her attitude and customer service sucks.when you bring your car to her she makes you wait at least 4 hours to get an answer More

Awsome experience After visiting several dealerships in the area, Nissan of New Rochelle out performed them all. I was able to save a considerable amount while receivin After visiting several dealerships in the area, Nissan of New Rochelle out performed them all. I was able to save a considerable amount while receiving professional and curtious service. The management team went above and beyond to gain my business. I highly recommend this dealership. More