Nissan of New Rochelle
New Rochelle, NY
Filter Reviews by Keyword
By Type
313 Reviews of Nissan of New Rochelle
Many Altimas My going to New Rochelle (formerly Premium) Nissan last December ended with my 8th Altima since 1993. Bruce Green is superb. Donelle VanCleave was eff My going to New Rochelle (formerly Premium) Nissan last December ended with my 8th Altima since 1993. Bruce Green is superb. Donelle VanCleave was efficient and informative in his help. One reason for returning to New Rochelle despite two dealerships closer to my home is their service department. Great job there always. More
Excellent experience! New Rochelle and In particular German Flores were great to deal with from being to end. We appreciated the straightforward and genuine approach which New Rochelle and In particular German Flores were great to deal with from being to end. We appreciated the straightforward and genuine approach which gave us complete confidence in our leasing experience. Will absolutely return. Thanks for making our holiday! More
Really good experience I came to the dealership to get some work done on my 2014 pathfinder and by just asking one question I traded my car for a 2017 Pathfinder and I'm so I came to the dealership to get some work done on my 2014 pathfinder and by just asking one question I traded my car for a 2017 Pathfinder and I'm so happy my kids love the new car and all I have to say is Thank you Nissan of New Rochelle and Luis Santiago. More
Amazing Person I enjoy having Luis Santiago has a sales person. He really know how to treat people and the knowledge that he has make you feel confident. He is not t I enjoy having Luis Santiago has a sales person. He really know how to treat people and the knowledge that he has make you feel confident. He is not the type of person that just want you to buy and leave. He guides you thur the whole process. Enjoy have him and thank you once again. More
Great Service I was attended to promptly, and the service I went in for was completed quickly. The waiting area was clean and there were complimentary refreshments I was attended to promptly, and the service I went in for was completed quickly. The waiting area was clean and there were complimentary refreshments for the customers. More
Great customer service. This is a great Nissan dealership to get your new car. Went here to get my new car and the customer service is great. Mr G Flores is a very helpful sa This is a great Nissan dealership to get your new car. Went here to get my new car and the customer service is great. Mr G Flores is a very helpful salesperson.he knows his vehicle and get you whatever you are looking for.very understanding and polite.i would recommend this dealership anytime. More
Awesome Dealership of Excellence We went to Nissan of New Rochelle to lease a new car to replace our BMW. In the parking lot, we were greeted and welcomed by German Flores. He allow We went to Nissan of New Rochelle to lease a new car to replace our BMW. In the parking lot, we were greeted and welcomed by German Flores. He allowed us to look around to checkout their display. He was not pushy at all and he made us feel that he's there to help us bring home the car that we like and at the right price. That is a good feeling when you are not being pressured by a salesman. What I like with German is that he is knowledgeable, sincere and honest. There was no sales speech at all which we appreciate. He respected our points-of-view and he offered professional suggestions which were very helpful. We were able to agree and close the deal right away. While we were waiting for the papers to be processed, we noticed that the members of this dealership are very cordial and friendly. They treat you like you are part of their family. More
good deal We were happy with our sales rep German. He was very professional, polite, friendly and helpful. He answered most of our questions. The only thing I w We were happy with our sales rep German. He was very professional, polite, friendly and helpful. He answered most of our questions. The only thing I wish he knew is that when he mentioned that we could get 1.9% if we have good credit is that it applies to the deal with the rebates. This was not the case when we spoke to Jay from finance. Jay from finance is about the only negative experience we had with this dealership. He came across as disinterested and looks like he was not prepared to see us. He was still trying to sort the numbers by the time we sat in his office. He kept giving us the wrong numbers which just led to more confusion. He also assumed that I am fine with a 75 month loan and ended up causing FIVE inquiries in my credit. A rating of 3 for Jay is honestly being generous. Because of our experience with Jay, we are giving Nissan of New Rochelle a 4. More
Excellence at its finest GM Joe, Finance manager Bruce Green and sales rep Donell are top notch. I would still be in my beat up and very dangerous Nissan Rogue if it wasn’t fo GM Joe, Finance manager Bruce Green and sales rep Donell are top notch. I would still be in my beat up and very dangerous Nissan Rogue if it wasn’t for them. They stayed hours past closing working hard to get me out of that death trap I was in and into a brand new 2017 Altima. I can thank them enough for all they did. If you want people who care about you and your situation go to Nissan of New Rochelle you won’t be disappointed. Truthfully I’m really not just saying that I mean it. More
EXCELLENT CUSTOMER SERVICE!!! I went to Nissan of New Rochelle looking to buy a new car. Joel introduced himself to me very professionally. He asked me what I was looking for and I went to Nissan of New Rochelle looking to buy a new car. Joel introduced himself to me very professionally. He asked me what I was looking for and what I was interested in. He took me to test drive a 2017 Nissan Maxima And he also took me to test drive a 2017 Nissan Altima. Joel asked me many questions regarding my interest and what I liked about the cars. He pointed out all the features that came with the cars and he had very profound knowledge of everything in the car. After the test drive he took me to his office and help me decide which car was better for me financially. I ended up choosing the 2017 Nissan Maxima which I fell in love with. Joel was very professional very knowledgeable and I recommend Him to anyone interested in buying a new car. My overall experience at Nissan of New Rochelle was amazing. Not only was Joel very helpful but also the staff that helped him with helping me was great as well. Everyone was kind and professional and I definitely will return in the future and recommend many people to buy at Nissan of New Rochelle. Thank you very much to Joel and the entire staff at Nissan of New Rochelle. Edward Kelly More