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Niello Audi
Sacramento, CA
543 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 543 reviews
September 14, 2024
Appreciated the extra effort to fit in an additional service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very a service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very appreciative. More
by MICHELLE97
Verified CustomerEmployees Worked With
September 13, 2024
We only needed a decal (etron) for the charging door to be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 mi be put in and were told it would take less than 15 minutes. After 15 minutes we were told it was done and we were waiting on paperwork. After 30 minutes we asked if the paperwork was ready, no just 5 more minutes. Dain went and helped another customer for 20 minutes. After waiting over an hour, Dain put the paperwork through (taking less than 2 minutes) and we were allowed to sign and leave. Seemed like low situational awareness and that we could have been pushed through much more quickly all things considered. More
by MOLLY.MESSNER
September 12, 2024
The work took extra time but give me a rental and really appreciate the offer and work completed appreciate the offer and work completed More
by KZAP1988
September 07, 2024
I had a concern about the oil level in my A4 and whether the oil sensor was working. I did not have an appointment, but they took it into the shop and used a oil dipstick to determine the oil level was corr the oil sensor was working. I did not have an appointment, but they took it into the shop and used a oil dipstick to determine the oil level was correct. Thanks for the friendly service provided. I will always use Niello Audi to service my car. More
by SUSAN.LEESCH
Employees Worked With
September 07, 2024
Service was great! Hector was very thorough as usual. He explained everything in detail to ensure my understanding. Hector was very thorough as usual. He explained everything in detail to ensure my understanding. More
by LEA.TIMOTHY1
Employees Worked With
September 06, 2024
Over all such a great experience as always. Going from my first vehicle to my second absolutely flawless. Going from my first vehicle to my second absolutely flawless. More
by LPU1
September 05, 2024
Michella and David had been great. This was my first time buying a car online , but this experience with both of them has reassured me that buying from Niello is a hassle fee and safe This was my first time buying a car online , but this experience with both of them has reassured me that buying from Niello is a hassle fee and safe car buying experience. Both of they provided top tier service, which I am really thankful for! More
by SAMUEL.A.KHENG
Employees Worked With
Michella, david
September 05, 2024
The Audi Dealership went out of their way to make my appointment enjoyable and kept me informed throughout their inspection process. appointment enjoyable and kept me informed throughout their inspection process. More
by G.KOEHLER
September 03, 2024
Excellent service as always twitch car completed and delivered as promised. Clean and ready to go delivered as promised. Clean and ready to go More
by REKSMURPHY
Employees Worked With
September 02, 2024
This dealership is generally disorganized. My car is never ready when they say. Updates are not always provided. Overall a disappointment. My car is never ready when they say. Updates are not always provided. Overall a disappointment. More
by aleighsmith
