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Niello Audi
Sacramento, CA
587 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 587 reviews
December 23, 2024
Would have scored a 5 across the board, but the tech that took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at lea took my car out after the repair work was completed and blasted around the dealership, pulling 0.8 g in acceleration when it was wet out earns at least a 1 star deduction. Also somewhat displeased that when I called to make my appointment, I wasn't told that the starter/alternator wasn't in stock and needed to be ordered - this added 3 days to the duration my car was at the dealership. Dain was awesome, communicative, clear on expectations, etc. Ensured the car was not washed and was stored indoors while in the dealership's possession. More
by ryan.j.trapp
Verified CustomerEmployees Worked With
December 21, 2024
James is professional, courteous, attentive, and he answered all my questions. My car was serviced in a timely and professional manner. answered all my questions. My car was serviced in a timely and professional manner. More
by lila0
Employees Worked With
December 20, 2024
Dane was wonderful - detail oriented, kind and always able to answer my questions on my 2018 Q3. Thanks! able to answer my questions on my 2018 Q3. Thanks! More
by m
December 15, 2024
Service rep Amead not good at following up or explaining the issues with my car. the issues with my car. More
by sandhiker1
Employees Worked With
December 14, 2024
I have such great confidence in the service department to keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always e keep my Audi A5 in perfect condition. I've owned it for almost 12 years and love driving it. Hector has been especially nice, friendly and always explains exactly what needs to be done. More
by LINDARAFFERTYDDS
December 14, 2024
I have an electrical problem they can't fix for almost a year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptab year now. Audi america say no fix for a Audi Q7 2021 with only 15 thousand miles. (Greyed out shortcut button and missing A/C sync button. Unacceptable and Neilo Audi became rude when I questioned the ethics. More
by Johnnie Powell
Employees Worked With
Other Employees :
Steve Browning
December 09, 2024
poor customer service. I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in t I feel like a number and not a person. I try to avoid going when possible. Dain did not help me. He is courteous and I have been helped by him in the past. I was assisted by Omead Anwar, who I would I would prefer to avoid and not be serviced by him ever. (please) More
by BUNNYJIMENEZ
Employees Worked With
December 09, 2024
Jeff and Dianne were phenomenal to work with and we would highly recommend them for anyone who is looking to purchase an Audi. highly recommend them for anyone who is looking to purchase an Audi. More
by GC
December 09, 2024
Omead is amazing, extremely helpful, knowledgeable and prompt. I recommend both him and Niello Audi’s service department very highly. prompt. I recommend both him and Niello Audi’s service department very highly. More
by K Faz
Employees Worked With
Other Employees :
Rachel Raschein, Steve Browning, Dee Browning
