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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
702 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 702 reviews

December 23, 2025

I'm disappointed they sold me a certified pre owned car with a significant software issue such that it's been in the shop for 25 straight days (I've owned it for 28) with no end in sight. Very upset they s More

by LYNDSAY ANDERSON
Recommend Dealer
No
Employees Worked With
Michael Herrera
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Jan 01, 2026 -

Niello Audi responded

Thank you for this feedback, Lyndsay. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Aaron Thetford General Manager athetford@niello.com

December 22, 2025

Real easy process and well priced. Would recommend buying your car here. Staff was great More

by COGARA707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Aaron Thetford General Manager athetford@niello.com

December 16, 2025

Cesar and Jackie provided very professional support to my buying experience, before and after the purchase, taken care of all the details and transactions smoothly. More

by SSSUUUNNNYYY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2025 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

December 15, 2025

The service department was friendly as usual. The paper work dropping off the car was easy and the service was fully explained. The receiving of a video by the service tech with a naration was More

by RAY911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2025 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 14, 2025

The team was helpful in meeting our needs with the type of vehicle that was appropriate for us in More

by TRACYR375
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Herrera
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Dec 14, 2025 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Aaron Thetford General Manager athetford@niello.com

December 06, 2025

Dropped off my vehicle a day before. I was thinking it be ready by afternoon. But wasn’t ready till closing. Took a bit longer than expected but glad the car is running smooth. Didn’t li More

by RAMIREZJ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure on the name.
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Dec 07, 2025 -

Niello Audi responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 06, 2025

$1500 labor charge for 2 hours my car was being serviced is ridiculous. I’ll be going elsewhere for service in the future. More

by dyomanz2
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tatyana Homacki
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Dec 10, 2025 -

Niello Audi responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 30, 2025

The associate was very helpful he was responsive and communicated well. Over alll good experience. More

by SKAET_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2025 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 24, 2025

Great service and Hector is the best. One of the reasons I take my car to Niello. Professional and knowledgeable. He personifies a professional. More

by ron_j8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 21, 2025

Michael provided excellent service and went over and beyond to help me with my purchase! More

by DRICHARDS2421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Saephanh, Michael Herrera
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Nov 21, 2025 -

Niello Audi responded

Thank you so much for choosing Niello Audi! Please let us know if we can be of any more assistance. Aaron Thetford General Manager athetford@niello.com

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