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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
564 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 564 reviews

November 27, 2024

Great customer service by Hector! He is always courteous and professional in keeping me up to date on my service. More

by djoe777888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hector met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 27, 2024

Great customer service ! Went above and beyond and beat deal from another dealership without the haggle. More

by DDASHER10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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Nov 29, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager athetford@niello.com

November 24, 2024

Can’t ask for more. Friendly, attentive service with good communication. I’m glad they’re my nearest Audi dealer and service center. More

by abeabt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isabel Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Loud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 23, 2024

Always a wonderful Experience. It’s our 4th purchase from Neillo. Staff is always professional! More

by RAMOS1641
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 21, 2024

Omead asked questions, kept me informed about everything. I am grateful that he is my service person. He is always courteous and kind. I appreciate him. More

by KATIE.KILIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Niello Audi responded

Katie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Omead and our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 19, 2024

Our experience at Niello couldnt have been better. All our needs were met quickly and with care. More

by CJCHOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Niello Audi responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear we delivered a great experience! Aaron Thetford General Manager athetford@niello.com

November 18, 2024

Unorganized and unprofessional. Will not buy another car from niello and we have bought two from niello. More

by HOWARDWHO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cain Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Niello Audi responded

We're sorry to hear about your experience here at Niello Audi. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns and do what we can to provide a more positive experience. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

November 17, 2024

Abilio was so incredibly helpful throughout the entire process, offering to walk me through all of the features and ensuring I was knowledgeable and happy with the purchase. More

by MOLINA.ANGELINAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abilio Estrada
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Nov 18, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad Abilio was able to help, and we hope to see you again! Aaron Thetford General Manager athetford@niello.com

November 17, 2024

The drop-off and pick-up process was simple and efficient. Communication was great and addressed all of my concerns. More

by viggense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

November 16, 2024

You’ve have a choice when acquiring a vehicle. If your choice doesn’t involve the Niello Audi team then you might not be having the best experience possible. Do yourself a favor and work with the More

by DOANEMICHELE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Nov 18, 2024 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

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