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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
512 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 512 reviews

July 17, 2024

James was awesome and we will not hesitate to go back to this Audi dealership again. Very nice experience! More

by TABEAIRD
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear that James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 17, 2024

Dealership and all employees I came in contact with were all friendly and help full, James French was prompt and frequent in regards to communication. More

by KASEY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

Great customer service. The team listens to our requests and preferences. Great communication about our new car! More

by ANGEL54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramez Salman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ibanez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Will
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

July 16, 2024

We have been going there for years. Communication and overall service is great. Very satisfied! More

by CHELSEA.TRACY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business, Tracy, and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

Great service, polite, and punctual - I would highly recommend. Omeed was very helpful. Happy with service. More

by NAHIDEHYAI
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 13, 2024

Great service and options for new vehicles. Very responsive to questions and concerns. Could have gone without the Key Locater included with purchase, but was ‘mandatory’ More

by Triscuit247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2024 -

Niello Audi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

July 12, 2024

Aggressive, unknowledgable salespeople. Could not show me anything that pertains to the functions of the car. Never received a copy of my paperwork when I left which I believe is illegal. W More

by SNS646
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chong, j
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Jul 12, 2024 -

Niello Audi responded

Thank you for brining this to our attention. I have tried to match your profile name to a customer record but I've been unsuccessful. If you are willing, I would value the opportunity to learn more about your visit and do what I can to provide you with a more positive experience with our dealership. At your convenience, I can be reached at 916-890-2253 and look forward to hearing from you. Thank you, Andrew Lyon, General Sales Manager

July 11, 2024

Everyone was welcoming. James had great communication when letting me know the status of my car More

by ashleelanders0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2024 -

Niello Audi responded

Ashlee, Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 06, 2024

This dealership was amazing! The people that work here are very attentive to every detail or need I had. The store itself is very clean which interested me even more in browsing More

by TAYLORABREU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Jaffe
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Jul 08, 2024 -

Niello Audi responded

Taylor, It's great to hear that Aaron, Mark, and our team able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

July 05, 2024

This is my 3rd Audi - 2nd working with Cain. Will always work with Cain on future purchases. More

by KAYE91205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse in the Leasing Dept - EXCELLENT
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Jul 05, 2024 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cain and our team, and we look forward to working with you again. Aaron Thetford General Manager athetford@niello.com

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