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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
709 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 709 reviews

January 17, 2026

James communicated through the service process and arranged for a rental vehicle since it was going to take an additional day to resolve the chit problem. More

by CHRISBALESTRERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 17, 2026

Extremely patient and helpful! Both sales representatives were awesome! Would recommend this dealership to family and friends. More

by RCSMALL.UCD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

January 08, 2026

I am always very happy and satisfied with the excellent service I receive and with the great team that takes care of the maintenance of my car. Thank you Guys More

by MYPININA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

January 05, 2026

Jackie and the team was so wonderful and helpful with anything I needed and answered all of my questions! More

by Karla S.
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Saephanh
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Jan 05, 2026 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 31, 2025

Dain Bryant is an excellent service advisor & representative for Niello Audi. Very professional, knowledgeable, & informative. More

by BANDERSEN916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 31, 2025 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 27, 2025

Everyone was very welcoming, knew what I wanted and made the experience enjoyable. Thank you! More

by ASHLEYDREED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kludt
5.0
This rating includes all reviews, with more weight given to recent reviews.
James P. Trenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2025 -

Niello Audi responded

Thank you so much for choosing Niello Audi! Please let us know if we can be of any more assistance. Aaron Thetford General Manager athetford@niello.com

December 26, 2025

James is always helpful, thorough and quick to respond. A true pleasure to deal with. More

by DPCOOK001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2025 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 23, 2025

I'm disappointed they sold me a certified pre owned car with a significant software issue such that it's been in the shop for 25 straight days (I've owned it for 28) with no end in sight. Very upset they s More

by LYNDSAY ANDERSON
Recommend Dealer
No
Employees Worked With
Michael Herrera
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Jan 01, 2026 -

Niello Audi responded

Thank you for this feedback, Lyndsay. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Aaron Thetford General Manager athetford@niello.com

December 22, 2025

Real easy process and well priced. Would recommend buying your car here. Staff was great More

by COGARA707
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2025 -

Niello Audi responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Aaron Thetford General Manager athetford@niello.com

December 16, 2025

Cesar and Jackie provided very professional support to my buying experience, before and after the purchase, taken care of all the details and transactions smoothly. More

by SSSUUUNNNYYY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2025 -

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi. We look forward to having you as one of our valued customers for many more years to come! Aaron Thetford General Manager athetford@niello.com

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