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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
514 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 514 reviews

June 29, 2023

Customer service was next level and the service was completed in a timely manner. Drinks were provided as well. All the coffee and water you wanted. More

by EMANUELCHERNANDEZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
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Jul 07, 2023 -

Niello Audi responded

So glad to hear that our Sacramento team provided you with next-level service, Emanuel! We're happy to know that you appreciate the timely service and beverages. See you for you next service visit!

June 28, 2023

Dain has been our service representative for several years. We always are treated well and get excellent service. More

by SALLY95608
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
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Jul 07, 2023 -

Niello Audi responded

We are truly lucky to have Dain on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

June 28, 2023

Love the service. Super friendly. Would rather have coupon for Quick Quack car wash so I can wash my car when convenient to me, not when I am all the way out at Fult More

by gtimm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dane
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Jul 07, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your service needs, we're glad to know that you love it! We appreciate the feedback regarding the car washes and will make sure to pass that along to our Service Manager.

June 28, 2023

Clear communication, texted link to work to be done, easy to confirm, done in a timely manner. More

by abarbersan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
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Jul 12, 2023 -

Niello Audi responded

We're glad to know that you were impressed by our team's communication and efficient work. We look forward to your next service visit!

June 27, 2023

Erik helped me with my Audi Q5 and his service is always great. He always has great communication throughout the whole service process. More

by MTORRES17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erik Carr, Charlie Zink
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Jul 12, 2023 -

Niello Audi responded

It's great to know that Erik takes such great care of you and your Q5! We will make sure to let him know that you mentioned him.

June 26, 2023

The dealership was easy to work with and the customer service staff was excellent. I would recomend this dealership to others. More

by erik.absalon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Biondi was excellent to deal with., Charlie Zink
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Jul 07, 2023 -

Niello Audi responded

This is what we love to hear, Erik! Thank you for the recommendation and for taking the time to leave us a review.

June 26, 2023

The customer service was great. James provided excellent service and answered any questions that I had. He explained all the service that was done on my vehicle. Thank you More

by JO.ANN22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James French
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Jul 12, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review Jo Ann! We are truly lucky to have James on our team here in Sacramento and we're glad to know that he was able to answer all of your questions. We will make sure to share your review with him.

June 26, 2023

Pre-sale service and attention were excellent, after sale service and attention was poor. We scheduled the new car pickup and were told we would get instructions on how to operate the car and we would get a More

by BALDINIFGM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Brandon Flynn
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June 26, 2023

Omead in the service center is top notch. He went above and beyond to help get my issues resolved and my car serviced in a timely manner. When I'm ready to buy another Audi it will be from Ni More

by molson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
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Jul 07, 2023 -

Niello Audi responded

Isn't Omead wonderful? We're glad to know that he went above and beyond to make sure the issues with your vehicle were resolved. We will make sure to share your kind words with him and look forward to working with you again in the future!

June 25, 2023

The online platform for monitoring service combined with the excellent customer service from Omead was a great combination. More

by FHDESMOND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead. I did not meet Charlie., Charlie Zink
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Jun 28, 2023 -

Niello Audi responded

So glad to know that you appreciated our team's customer service and our online platform! We will make sure to pass your kind words along to Omead and look forward to working with you again in the future.

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