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Niello Audi
Sacramento, CA
517 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 517 reviews
December 12, 2023
Dain is always helpful, I always ask for him because I know I will get excellent service and great advice! know I will get excellent service and great advice! More
by alexpatterson
Verified CustomerEmployees Worked With
December 12, 2023
The Service Department is top notch! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! Omead is very helpful, thorough and considerate. I highly recommend Omead and Niello! More
by benandrovich
December 11, 2023
I feel the dealerships employees especially the service representatives treat it’s their cilents very well . representatives treat it’s their cilents very well . More
by PNPMIKE
Employees Worked With
December 11, 2023
Responsive team with solution driven experience. Both Cain and Robert went above and beyond to address my concerns which resulted in the best outcome for me. This is my third Niello Audi vehicle an Both Cain and Robert went above and beyond to address my concerns which resulted in the best outcome for me. This is my third Niello Audi vehicle and I won’t be leaving the Audi family! More
by MELODY.THEBEAU
December 11, 2023
Dan and Niello aren’t aggressive or proactive in care maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep a maintenance. The do only what’s necessary and sometime not even that if they find it covered under warranty. The response is the same - “ just keep an eye on it”. A year ago they thought my coolant was leaking , gave me a estimate- then said it may be under warranty and they didn’t feel it needed to be addressed because another tech said he didn’t see a leak. When I brought it back when my coolant light came on, I was told they couldn’t tell if it was leaking cuz they never cleaned off the sediment around the tubing last visit . Answer- “ just keep an eye on it”. More
by SFGEMINI54
December 10, 2023
James is knowledgeable, caring, and professional. He kept Mr informed by providing work status updates throughout the day. He kept Mr informed by providing work status updates throughout the day. More
by GCACE1
Employees Worked With
December 08, 2023
I very much enjoy working w niello Audi all depts. I always have a great experience. I always have a great experience. More
by NISSASWANSTON
Employees Worked With
December 08, 2023
As always, over the years of servicing my two Audis at Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a Niello, Omead has always been informative, patient and to the point. Also, any repairs needed were handled well by the techs. The dealer pricing is a bit steep in some cases, but i would still bring my car to Niello, primarily because of the predictability and no nonsense of service. As a client, my only contact is the service rep, and in this case it is Omead; he unquestionably handles the issues at hand in an outmost professional manner. More
by georgecalclaims
Employees Worked With
December 06, 2023
As always, great, courteous service. The process of drop-off and pick-up was smooth and efficient. The process of drop-off and pick-up was smooth and efficient. More
by viggense
Employees Worked With
December 05, 2023
As dealerships go I've been very pleased with the service and responsiveness at Niello. Very pleased that getting a loaner is hassle free and easy as it really helps keep my day on track. and responsiveness at Niello. Very pleased that getting a loaner is hassle free and easy as it really helps keep my day on track. More
by MARK.PETERS
